Success Coaching No-Show / Cancellation Policy
Effective Fall 2021
Students who no-show for 2 or more appointments, cancel 3 or more appointments or
have a
combination of 3 no-show and/or cancellations will not be eligible for success coaching
for the
rest of the semester.* Students will still be referred to workshops and resources
to support them
throughout the remainder of the semester.
Students are expected to cancel their appointment at least 2 hours prior to the start
of their
session or it will be considered a no-show. Arriving 15 or more minutes late (virtually
or
in-person) will be considered a no-show and the coach may ask you to reschedule your
appointment.
*Students can appeal by submitting the Success Coaching Appeal form (PDF, 105K) to CAST. (You need Adobe Reader to view and print this document.)