Key Control Office

Key Issue and Policy Information

Your key request will be facilitated by your academic department. Any request for a key to be issued must be requested by submitting an electronic key request form, approved by the Department Head/Director and Dean/Vice President. Please allow 5 working days for normal processing and 10 working days for processing at the beginning of each semester. Any key issued to faculty, staff, or students must be signed in the Key Control Office, located at Central Stores and Maintenance (Room 108), Monday–Friday between 10:00 a.m.–3:00 p.m. When a person leaves Missouri State University, keys must be turned in to the Key Control Office before clearance forms will be signed.

Important things to remember:

• Work with the admin in your hiring department to make arrangements for your key.
• The individual requester must pick up and sign for keys issued in their name.
• Missouri State University photo identification BearPass Card is required to pick up keys.
• Key Control Office hours are 10:00 a.m.–3:00 p.m. weekdays only.
• When you receive an email indicating that your keys are ready, and find the open hours to be a problem, please contact the Key Control Office at 417-836-7689. Resident Hall keys are issued through the Residence Life Office.