Requesting Accommodations
Op5.05-1 Student Disability Accommodation Process
Policy Statement
The University is committed to providing reasonable accommodations to qualified students
with disabilities in accordance with applicable federal and state laws, including
the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act
of 1973. This Policy establishes the accommodations process for students with disabilities
regarding the University’s academic and extracurricular programs, activities, resources,
and other opportunities.
Students should be aware that while public elementary and secondary schools must identify
and evaluate students with disabilities, institutions of higher education are not
required to identify or evaluate students for disabilities. Once a student enrolls
at Missouri State University, they must advocate for themselves through the accommodation
process outlined in this Policy. Students should begin this process as soon as a barrier
to participation is identified as reasonable accommodations cannot be provided retroactively.
Definitions
Disability Resource Center (DRC): The University office with the sole authority to
issue students reasonable accommodations based on a disability.
Disability: A physical or mental impairment that substantially limits one or more
major life activities.
Qualified Student with a Disability: A student with a disability who meets the academic
and technical standards requisite for admission or participation in the University's
educational program or activity, with or without reasonable accommodations.
Reasonable Accommodation: Modifications or adjustments to the academic environment/university
activity that enable a qualified student with a disability to have an equal opportunity
to participate in the University's programs and activities without fundamentally altering
the nature of academic environment/activity, or resulting in an undue financial or
administrative burden to the University. Reasonable accommodations are typically authorized
for a particular course / activity, and may be temporary or provisional, depending
on the interactive process. Reasonable Accommodations are not provided retroactively.
Eligibility for Reasonable Accommodations
To be eligible for reasonable accommodations, a student must be a qualified student
with a disability. If a student is not otherwise qualified, the University is not
obligated to provide reasonable accommodations.
Requesting Reasonable Accommodations
Students seeking reasonable accommodations must provide appropriate documentation
of their disability and the need for reasonable accommodations to the University’s
Disability Resource Center (DRC). Requests for reasonable accommodations should be
made in a timely manner to allow for adequate review and implementation by DRC personnel.
General Guidelines for Documentation of Disability
Documentation submitted to the DRC must describe the students’ disability and its
likely impact on the student’s educational experience. Students may engage in the
interactive process without documentation; however, such process may be delayed absent
documentation.
Interactive Process
DRC personnel will engage in an interactive process with the student to determine
reasonable accommodations. This process generally involves a dialogue between the
student and DRC personnel to identify barriers and appropriate corresponding reasonable
accommodations. Reasonable accommodations are typically authorized for a particular
course / activity, and may be temporary or provisional, depending on the interactive
process.
Implementation of Accommodations
The student will be provided with electronic access to their approved reasonable accommodations
through the DRC’s Bear Access system. Students are responsible for notifying Faculty/Staff
of the approved reasonable accommodations.
Faculty/Staff are expected to cooperate with the implementation of approved reasonable
accommodations. Students should direct any concerns from Faculty/Staff regarding approved
reasonable accommodations to DRC personnel responsible for implementing the reasonable
accommodations. Faculty must work directly with the DRC, rather than the student,
on any concerns that an identified reasonable accommodation may substantially alter
an essential element of their course or program. Faculty may not unilaterally deny
a reasonable accommodation approved through the DRC.
Appeals and Grievances
Students who believe they have been denied reasonable accommodations or have experienced
discrimination based on their disability may file an internal or external complaint.
Students are encouraged to first file an internal complaint prior to filing an external
complaint.
Students wishing to file an internal complaint should contact:
Office for Institutional Equity and Compliance
Carrington Hall 205
910 S. National Ave.
Springfield, MO 65897
equity@missouristate.edu
417-836-4252
Students wishing to file an external complaint should contact:
Office for Civil Rights
U.S. Department of Education
One Petticoat Lane
1010 Walnut Street, 3rd floor, Suite 320
OCR.KansasCity@ed.gov
816-268-0550
Online Complaint form: https://www.ed.gov/laws-and-policy/civil-rights-laws/file-complaint/ocr-discrimination-complaint-form
Confidentiality
All information regarding a student's disability and reasonable accommodations will
be kept confidential and shared only with individuals who need to know in order to
implement the reasonable accommodations.
Line of authority
Responsible administrator and office: Deputy Compliance Officer, Division of Legal Affairs & Compliance
Contact person in that office: Director, Disability Resource Center
Effective date
Presidential approval: October 29, 2024