Policies and Information

Entrance to Plaster Stadium - Gates open one hour prior to kickoff.

Lower Level Entrance - Single letter ticket holders must enter through either the north or south endzone entrance on the west side of the stadium.

Upper Level Entrance - Double or triple letter ticket holders must enter through the west side of the stadium by taking the ramps or elevator to level 3.

East Side Stadium Entrance - The entrance for the east side of Plaster Stadium is located at the center of the east side of the stadium. All of the east side seating is general admission.

Missouri State Bears Players Pass List - The Bears players pass list is available at the south entrance of the stadium. The Bears players pass list tickets are available starting 1 hour before kickoff. 

Opposing Team Players Pass List - The opposing team players pass list is available at the ticket office located on the east side of the stadium. The opposing team players pass tickets are available starting 1 hour prior to kickoff. 

Sky Box Entrance - Sky Box ticket holders may enter on the west side via the ramp or elevator to the second level.

Will Call Window - The Will Call Window is located at the main ticket office on the west side of Plaster Stadium. The west side box office opens at 10AM on gameday.

Souvenirs, Concessions and Restrooms - Souvenirs, concessions and restrooms are located at all levels of the stadium.

ADA Access - ADA seating is located in sections CC & KK. Guests neeidng ADA seating may use the elevator located at the west side of the ticket office. General admission ADA accommodations also are available on the east side with the ramp entrance at the north end. For special accommodations, please notify your ticket seller at the time of purchase.

Lost and Found - All lost and found items will be turned in to the main ticket office, located on the west side of the stadium. Lost and Found items will be held at Plaster Stadium through the duration of the event. After the event items are taken to the Great Southern Bank Arena box office for safekeeping. You may pick items up there. To contact the box office call 417-836-7678. The box office is open 10AM - 5PM Monday - Friday. The box office opens at 10AM on event days. 

Automated Teller Machines (ATM) - An ATM is located in Lot 4 (corner of Grand and John Q. Hammons Parkway). All concession areas accept debit cards, credit cards and cash.

Dress Policy for Indoor Courts - All persons using the Plaster courts are required to wear non-marking, rubber soled shoes on all courts. Handball/Racquetball players are encouraged to wear Safety Goggles.

Authorized Usage - Currently enrolled Missouri State University students and faculty/staff members may use the facilities without charge (ID cards are required)

Restrooms - Plaster Stadium has multiple restroom facilities located throughout the stadium. For the closest facility, please see a guest service representative.

Baby Changing Stations - All public Men’s, Women’s and Family restrooms are equipped with baby changing stations.

Concessions - Plaster Stadium has concession stands on the first and third level on the West side of the Stadium and on the first level of the East side of the Stadium.

Policies and Regulations

  • Outside food and drink is not permitted inside Plaster Stadium. Medical exceptions are permitted.

  • Fans are permitted to enter the facility with one bag per person that does not exceed 8.5″ x 11″. Guests who have bags larger than this size will be asked to return them to their vehicles. All bags are subject to search for prohibited items at entry before entering the facility.

  • The resale of event tickets on university property is strictly prohibited and subject to prosecution.
  • Persons observed breaking the law will be subject to immediate ejection and/or criminal prosecution by the Springfield Police Department.
  • Cameras are permitted, however, no professional camera equipment is allowed into the facility without the proper media credential. 

  • For the safety and security of all patrons, certain items may not be brought into Plaster Stadium. This includes, but is not limited to:

    • Outside food or beverage
    • Bags exceeding 8.5in x 11in
    • Cans
    • Bottles
    • Coolers
    • Thermoses
    • Backpacks
    • Luggage
    • Strollers
    • Laser pointers
    • Umbrellas
    • Weapons
    • Balloons
    • Gifts
    • Flowers
    • Beach balls

    All patrons entering Plaster Stadium are subject to search, this varies by event. Storage facilities are not available for checking prohibited items.