Dr. Corinne M. Karuppan

Details

Education

• PhD, Business Administration, 1991, University of Nebraska-Lincoln
• MBA, 1986, Creighton University – Omaha, Nebraska
• BS, Spanish and English, Business minor, 1983, Université de Lille III, Villeneuve d'Ascq – France

Certifications

• Production and Inventory Management, APICS (The Association for Operations Management), 1992 and 2004

Teaching

• Management Decision Making
• Business Process Management
• Measurement and Management of Quality in Healthcare

Professional experience

• Consulting of process improvement and business analytics in healthcare settings, The Research Stop, 2017-present
• OM Newsletter, McGraw-Hill,2017-present
• Research methodology and data analysis, Oxford HealthCare, 2010-2011
• Research methodology and data analysis, McShane Foot and Ankle Clinic, 2016-2017
• Flexibility analysis, Litton Interconnect, 2001
• Training analysis, Cox Health Systems, 1999
• Safety analysis, Springfield Remanufacturing Companym 1996

Teaching experience

• Professor Emerita; Adjunct, 2017-present
• Professor of Marketing, 2016-2017
• Professor of Management, 2005-2016
• Associate Professor of Management, 1996-2005
• Assistant Professor of Management, 1991-1996

Selected publications

• Karuppan, C.M., Dunlap, N.E., & Waldrum, M.R. (2021). Operations Management in Healthcare: Strategy and Practice, 2^nd ed., New York, NY: Springer Publishing Company.
• Falconer, S.S., Karuppan, C.M., Kiehne, E., & Rama, S. (2018). ED Triage Process Improvement: Timely Vital Signs for Less Acute Patients. Journal of Emergency Nursing, 44(6), 589-597.
• Karuppan, C.M. (2014). Employer-Based Coverage and Medical Travel Options: Lessons for Healthcare Managers. Journal of Healthcare Management, 59(3), 210-222.
• Karuppan, C.M. (2011). Learning and Forgetting: Implications for Workforce Flexibility in AMT Environments. In Industrial Learning Curves: Theory, Models, and Applications, M.Y. Jaber (Ed.). London, UK: Taylor & Francis Group, 173-190.
• Karuppan, C.M., & Karuppan, M. (2011). Who Are the Medical Travelers and What Do They Want? -- A Qualitative Study. Health Marketing Quarterly, 28(2), 116-132.
• Karuppan, C.M., & Karuppan, M.  (2008). Resilience of Super Users’ Mental Models of Enterprise-Wide Systems. European Journal of Information Systems, 17(1), 29-46.
• Karuppan, C.M., & Kepes, S. (2006). The Strategic Pursuit of Flexibility through Operators’ Involvement in Decision Making. International Journal of Operations & Production Management, 26(9), 1039-1064.
• Karuppan, C.M., & Ganster, D.C. (2004). The Labor-Machine Dyad and Its Influence on Mix Flexibility. Journal of Operations Management, 22(4), 533-556.
• Karuppan, C.M. (2000). Training Super Users in Large Health Care Facilities. Journal of Information Technology Management, 11(3-4), 21-27.
• Karuppan, C.M., & Schniederjans, M.J. (1995). Sources of Stress in an Automated Plant. Production and Operations Management, 4(2), 108-126.
• Schniederjans, M.J., & Karuppan, C.M. (1995). Designing a Quality Control System in a Service Organization: A Goal Programming Case Study. European Journal of Operational Research, 81, 249-258.

Research and professional interests

• Healthcare operations
• Price-quality-risk dynamics in healthcare
• Resource flexibility, learning/forgetting phenomena, and relationships to performance

Awards and honors