POSITION IDENTIFICATION
TITLE Maintenance Supervisor
CLASSIFICATION NUMBER 8870
GRADE 27
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Facilities Manager
GENERAL FUNCTION
The Maintenance Supervisor directs and supervises skilled maintenance staff in the installation, operation, repair, and maintenance of refrigeration, heating, ventilation and air conditioning (HVAC), plumbing, and electrical systems for the campus. The Maintenance Supervisor is responsible for planning, scheduling, assigning, and supervising daily and weekly maintenance activities for the general mechanics and assigned tradespersons within the Facilities Maintenance Department through the use of the campus computerized maintenance management systems (CMMS) in coordination with the Facilities Manager. The Maintenance Supervisor assists in developing, implementing, and monitoring preventive maintenance programs for mechanical systems, supervises the performance of emergency and routine maintenance on campus facilities and systems, and enforces federal regulations governing environmental protection, hazardous waste disposal and the use of chemical substances and materials.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education/Experience: A high school diploma or the equivalent plus one of the following is required: 1) six years of military experience in an electrical or mechanical field, 2) completion of a technical training program in a maintenance trade worth a minimum of fifteen hours of college credit and at least six years of progressively responsible experience in one or more of the following trades: electrical, commercial HVAC, plumbing, or other recognized commercial building trade or, 3) completion of a recognized apprenticeship program in an electrical, mechanical, plumbing, or other commercial building trade and at least six years of progressively responsible experience in one or more of the following trades: electrical, commercial HVAC, plumbing, or other recognized commercial building trade. At least one year of experience in supervision is required.
Skills: Must be highly skilled in one or more of the following: heating, ventilation and air conditioning (HVAC), refrigeration, plumbing, electrical, or other recognized commercial building trade or military-related skilled trade occupation. The ability to properly use test equipment and hand and power tools is required. The ability to diagnose and troubleshoot complex mechanical equipment malfunctions and system failures is required. A general knowledge of building codes is required. Supervisory skills, particularly the ability to instruct others, are required. Demonstrated ability to manage and motivate a team of technical tradespersons is required. Management and administrative skills, particularly the ability to analyze, organize, plan, and delegate, are required. Demonstrated ability to interpret blueprints and schematics is required. Exceptional customer service and interpersonal skills, as well as verbal and written communication skills, are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Familiarity with building management systems is preferred.
Effort: The nature of the job requires traveling to buildings throughout campus to evaluate issues and work on all floors. The ability to plan and schedule work and supervise employees is required. Subordinate employees work indoors and out-of-doors, occasionally in environments that are dusty, noisy, or which could have work hazards. This position must be accessible and available in the event of an emergency or when needed to meet University needs. Some positions in this job classification (job title) are designated as essential employees who must report to work as scheduled when University offices are closed due to severe weather; the supervisor will communicate whether the particular position is considered essential and under what situations.
Other: A valid driver’s license is required. Certification by the Environmental Protection Agency (EPA) for universal handling of Type I, Type II, and Type III refrigerants is preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists the Facilities Manager with ensuring that all facilities are structurally sound, mechanically operational, electrically efficient, and safe by planning, scheduling, and supervising daily and weekly maintenance activities.
2. Assigns work based on an evaluation of job requirements and individual expertise of general mechanics and tradesmen assigned within the zone.
3. Assures completion of assigned maintenance and repair tasks by monitoring work progress, inspecting work performance and directing corrections of any deficiencies as necessary, redirecting work efforts to meet critical and/or necessary work requirements, and recommending the use of additional departmental personnel or contract personnel (as appropriate) to meet assigned completion targets.
4. Assists with the development of a competent and efficient maintenance work force by training departmental personnel in the proper use of test equipment, hand and power tools, and shop safety, demonstrating appropriate work methods, and assisting in planning and conducting departmental safety meetings and training sessions.
5. Supervises highly skilled maintenance staff in the installation, operation, maintenance, modification, service, and repair of electrical, heating, ventilation and air conditioning, plumbing, and refrigeration systems.
6. Assists with recruiting, selection, evaluation, and training of assigned maintenance staff, facilitates staff personal and professional development, makes work assignments, and holds staff accountable for competent performance of job duties and assignments.
7. Maintains confidentiality with respect to personnel issues or hiring actions.
8. Provides technical assistance in the purchase of new or replacement maintenance equipment or systems by reviewing and preparing equipment specifications and advising the Facilities Manager about equipment capability and compatibility, installation requirements and costs, and potential operations and maintenance expenses.
9. Assists with documenting the cost of maintenance repairs and services using the CMMS, documenting time and materials to be charged to each job, and providing periodic status reports to the Facilities Manager.
10. Assures that maintenance personnel have the equipment and supplies necessary to perform services by monitoring the use of supplies and materials, estimating future material usage, requisitioning those supplies and equipment, distributing supplies/materials and equipment as required, and advising the Facilities Manager regarding potential shortages, recommended replacement items, or related equipment needs.
11. Promotes preventive maintenance as a strategy in maintaining University electrical, mechanical, control, and plumbing systems by using the campus CMMS, collaborating with the Preventative Maintenance Coordinator, assisting in the development and monitoring of preventive maintenance programs, keeping accurate records on all equipment indicating all repairs/breakdowns, required and performed maintenance, performing spot checks of equipment to determine its working condition, and performing and/or directing periodic cleaning and servicing of tools and test equipment.
12. Ensures accuracy and efficiency by utilizing the campus CMMS and daily time sheet logs to review work orders.
13. Assists the Facilities Manager with ensuring that contracted maintenance services meet specified results and/or work orders thus minimizing future operational problems by observing (spot checking) the work performed and advising management when contracted services fail to meet specifications or endanger University property or lives.
14. May perform maintenance tasks as needed in support of the departmental mission.
15. Attends pre-construction, construction, and punch list walk-through meetings associated with projects within the assigned zones and works with the Projects Technician to ensure project mechanical systems meet established standards.
16. Reduces the likelihood for liability regarding the University's compliance with federal regulations by complying with and enforcing policies, laws, and regulations governing environmental protection, hazardous waste disposal, and the use of chemical substances and materials.
17. Attends regular departmental meetings and ensures pertinent information is communicated to subordinates in regularly scheduled zone meetings.
18. Contributes to the safe operation of University pools, fountains, and cooling towers by supervising the testing and treatment of their water chemical systems.
19. Enforces University and departmental rules and policies regarding employee conduct by advising personnel of the rules and policies regarding employee conduct and recommending progressive disciplinary action to management as necessary.
20. Completes probationary and annual appraisal and development plans (ADPs) for subordinates and monitors and addresses performance issues using ADP processes.
21. Establishes and maintains direct personal contact with a wide variety of campus community members in assigned areas affected and/or concerned with the quality, safety, and comfort of the conditions within buildings, assists with consulting, coordination, and planning with customers in regards to concerns about maintenance, frequencies, standards, etc., and assists with consulting, coordination, and planning with other University departments and organizations to provide support for maintenance deficiencies.
22. Reduces the likelihood of a significant disruption of mechanical services (i.e., heating, cooling, plumbing, electricity) to the University and assures around-the-clock responsiveness to mechanical failures or emergency situations.
23 Works with building coordinators and occupants to ensure their needs are met and works with auxiliary units within the zone to ensure facilities are maintained in a safe, efficient manner.
24. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
25. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development seminars, and attending training and/or courses as assigned by the supervisor.
26. Contributes to the overall success of Facilities Maintenance by performing other essential duties and responsibilities as assigned.
SUPERVISION
The Maintenance Supervisor is supervised by the Facilities Manager, however, generally works independently under established University policies and departmental procedures with minimal supervision. The Maintenance Supervisor supervises General Maintenance Mechanics, trades employees, and other personnel as assigned.
OFFICE OF HUMAN RESOURCES
APRIL 2021
