8870 Maintenance Supervisor

POSITION IDENTIFICATION

TITLE Maintenance Supervisor

CLASSIFICATION NUMBER 8870

GRADE 27

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Facilities Manager

GENERAL FUNCTION

The Maintenance Supervisor directs and supervises skilled maintenance staff in the installation, operation, repair, and maintenance of refrigeration, heating, ventilation and air conditioning (HVAC), plumbing, and electrical systems for the campus.  The Maintenance Supervisor is responsible for planning, scheduling, assigning, and supervising daily and weekly maintenance activities for the general mechanics and assigned tradespersons within the Facilities Maintenance Department through the use of the campus computerized maintenance management systems (CMMS) in coordination with the Facilities Manager. The Maintenance Supervisor assists in developing, implementing, and monitoring preventive maintenance programs for mechanical systems, supervises the performance of emergency and routine maintenance on campus facilities and systems, and enforces federal regulations governing environmental protection, hazardous waste disposal and the use of chemical substances and materials.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education/Experience: A high school diploma or the equivalent plus one of the following is required:  1) six years of military experience in an electrical or mechanical field, 2) completion of a technical training program in a maintenance trade worth a minimum of fifteen hours of college credit and at least six years of progressively responsible experience in one or more of the following trades: electrical, commercial HVAC, plumbing, or other recognized commercial building trade or, 3) completion of a recognized apprenticeship program in an electrical, mechanical, plumbing, or other commercial building trade and at least six years of progressively responsible experience in one or more of the following trades: electrical, commercial HVAC, plumbing, or other recognized commercial building trade. At least one year of experience in supervision is required.

Skills: Must be highly skilled in one or more of the following: heating, ventilation and air conditioning (HVAC), refrigeration, plumbing, electrical, or other recognized commercial building trade or military-related skilled trade occupation.  The ability to properly use test equipment and hand and power tools is required. The ability to diagnose and troubleshoot complex mechanical equipment malfunctions and system failures is required. A general knowledge of building codes is required. Supervisory skills, particularly the ability to instruct others, are required. Demonstrated ability to manage and motivate a team of technical tradespersons is required. Management and administrative skills, particularly the ability to analyze, organize, plan, and delegate, are required. Demonstrated ability to interpret blueprints and schematics is required. Exceptional customer service and interpersonal skills, as well as verbal and written communication skills, are required. Familiarity with building management systems is preferred.

Effort: The nature of the job requires traveling to buildings throughout campus to evaluate issues and work on all floors. The ability to plan and schedule work and supervise employees is required.  Subordinate employees work indoors and out-of-doors, occasionally in environments that are dusty, noisy, or which could have work hazards. This position must be accessible and available in the event of an emergency or when needed to meet University needs. Some positions in this job classification (job title) are designated as essential employees who must report to work as scheduled when University offices are closed due to severe weather; the supervisor will communicate whether the particular position is considered essential and under what situations.

Other: A valid driver’s license is required.  Certification by the Environmental Protection Agency (EPA) for universal handling of Type I, Type II, and Type III refrigerants is preferred. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assists the Facilities Manager with ensuring that all facilities are structurally sound, mechanically operational, electrically efficient, and safe by planning, scheduling, and supervising daily and weekly maintenance activities.

2. Assigns work based on an evaluation of job requirements and individual expertise of general mechanics and tradesmen assigned within the zone.  

3. Assures completion of assigned maintenance and repair tasks by monitoring work progress, inspecting work performance and directing corrections of any deficiencies as necessary, redirecting work efforts to meet critical and/or necessary work requirements, and recommending the use of additional departmental personnel or contract personnel (as appropriate) to meet assigned completion targets.

4. Assists with the development of a competent and efficient maintenance work force by training departmental personnel in the proper use of test equipment, hand and power tools, and shop safety, demonstrating appropriate work methods, and assisting in planning and conducting departmental safety meetings and training sessions.

5. Supervises highly skilled maintenance staff in the installation, operation, maintenance, modification, service, and repair of electrical, heating, ventilation and air conditioning, plumbing, and refrigeration systems.

6. Assists with recruiting, selection, evaluation, and training of assigned maintenance staff, facilitates staff personal and professional development, makes work assignments, and holds staff accountable for competent performance of job duties and assignments.

7. Maintains confidentiality with respect to personnel issues or hiring actions.

8. Provides technical assistance in the purchase of new or replacement maintenance equipment or systems by reviewing and preparing equipment specifications and advising the Facilities Manager about equipment capability and compatibility, installation requirements and costs, and potential operations and maintenance expenses.

9. Assists with documenting the cost of maintenance repairs and services using the CMMS, documenting time and materials to be charged to each job, and providing periodic status reports to the Facilities Manager.

10. Assures that maintenance personnel have the equipment and supplies necessary to perform services by monitoring the use of supplies and materials, estimating future material usage, requisitioning those supplies and equipment, distributing supplies/materials and equipment as required, and advising the Facilities Manager regarding potential shortages, recommended replacement items, or related equipment needs.

11. Promotes preventive maintenance as a strategy in maintaining University electrical, mechanical, control, and plumbing systems by using the campus CMMS, collaborating with the Preventative Maintenance Coordinator, assisting in the development and monitoring of preventive maintenance programs, keeping accurate records on all equipment indicating all repairs/breakdowns, required and performed maintenance, performing spot checks of equipment to determine its working condition, and performing and/or directing periodic cleaning and servicing of tools and test equipment.

12.  Ensures accuracy and efficiency by utilizing the campus CMMS and daily time sheet logs to review work orders.

13. Assists the Facilities Manager with ensuring that contracted maintenance services meet specified results and/or work orders thus minimizing future operational problems by observing (spot checking) the work performed and advising management when contracted services fail to meet specifications or endanger University property or lives.

14. May perform maintenance tasks as needed in support of the departmental mission.

15. Attends pre-construction, construction, and punch list walk-through meetings associated with projects within the assigned zones and works with the Projects Technician to ensure project mechanical systems meet established standards.

16. Reduces the likelihood for liability regarding the University's compliance with federal regulations by complying with and enforcing policies, laws, and regulations governing environmental protection, hazardous waste disposal, and the use of chemical substances and materials.

17. Attends regular departmental meetings and ensures pertinent information is communicated to subordinates in regularly scheduled zone meetings.

18. Contributes to the safe operation of University pools, fountains, and cooling towers by supervising the testing and treatment of their water chemical systems.

19. Enforces University and departmental rules and policies regarding employee conduct by advising personnel of the rules and policies regarding employee conduct and recommending progressive disciplinary action to management as necessary.

20. Completes probationary and annual appraisal and development plans (ADPs) for subordinates and monitors and addresses performance issues using ADP processes.

21. Establishes and maintains direct personal contact with a wide variety of campus community members in assigned areas affected and/or concerned with the quality, safety, and comfort of the conditions within buildings, assists with consulting, coordination, and planning with customers in regards to concerns about maintenance, frequencies, standards, etc., and assists with consulting, coordination, and planning with other University departments and organizations to provide support for maintenance deficiencies.

22. Reduces the likelihood of a significant disruption of mechanical services (i.e., heating, cooling, plumbing, electricity) to the University and assures around-the-clock responsiveness to mechanical failures or emergency situations.

23 Works with building coordinators and occupants to ensure their needs are met and works with auxiliary units within the zone to ensure facilities are maintained in a safe, efficient manner.

24. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development seminars, and attending training and/or courses as assigned by the supervisor.

25. Contributes to the overall success of Facilities Maintenance by performing other essential duties and responsibilities as assigned.

SUPERVISION

The Maintenance Supervisor is supervised by the Facilities Manager, however, generally works independently under established University policies and departmental procedures with minimal supervision.  The Maintenance Supervisor supervises General Maintenance Mechanics, trades employees, and other personnel as assigned.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 2

Factor 1: Educational Requirements of the Job

Level 3.0 - 160 Points: The job requires a high school diploma or equivalent and up to one year (30 credit hours) of technical training, certification, and/or vocational classes or course work in a specialized area.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 5.0 - 1100 Points: This level represents journeyman-level skill in building trades or related areas requiring extended training and/or experience and considerable practical knowledge in a trade or technical area, or other skills requiring similar levels of training. Skill at this level normally requires six years of experience within the trade.

Factor 3: Managerial Responsibility

Level 5.0 - 500 Points: Supervision of a work group or department including hiring, training, disciplining, and directing the work of others. At this level the required supervision will likely include general rather than close supervision of others. Typically, the nature of the work may involve the supervision of other supervisors or work group leaders, or the responsibility for a rather large group of operative employees in non-technical or non-highly skilled areas. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for budget development as well as financial control, purchasing, and work planning responsibilities.

Factor 4: Guidelines

Level 3.0 - 90 Points: Procedures and standards exist, but considerable latitude in applying procedures and selecting a sequence of activities must be exercised. The employee uses judgment in interpreting and adapting guidelines such as agency policies, regulations, precedents, and work directions for application to specific cases or problems. The employee analyzes results and recommends changes.

Factor 5: Contacts

Level 4.0 - 175 Points: The purpose is to coordinate activities involving employees, students, and/or the general public. At this level, contacts involve considerable interpersonal skill involving cooperation and coordination and may involve the organization of activities of programs requiring working relationships among several parties. While contacts may require some level of persuasion, potential for conflicts and disputes are relatively minor.

Factor 6: Work Environment

Level 3.0 - 70 Points: The work area involves moderate discomfort and/or risk such as operating heavy machinery or dangerous equipment, or frequent exposure to hazardous materials. Alternatively, the work area may be subject to environmental discomfort such as poor ventilation. Loud noises, and/or extremes of heat or cold. The work often requires wearing protective gear that may be uncomfortable. The nature of the work environment may produce moderate levels of stress.

Factor 7: Physical Demands

Level 2.0 - 60 Points: Work requires some exertion such as standing for long periods of time, considerable walking, frequent bending kneeling, reaching, and stooping. May include occasional lifting of moderately heavy objects. Work may require specific but common physical abilities.

Factor 8: Responsibility for Facilities and Resources

Level 3.0 - 70 Points: At this level would be jobs in which the incumbent has considerable ongoing responsibility for building security and public safety.

Factor 9: Complexity

Level 4.0 - 700 Points: The work involves varied duties requiring many different and unrelated processes and methods such as those relating to well-established administrative or professional fields. Decisions regarding what needs to be done include the assessment of unusual circumstances, variations in approach, and incomplete or conflicting data. The work requires making many decisions concerning such things as the interpreting of considerable data, planning the work, or refining methods and techniques to be used.