6035 Coordinator, Simulation Center

POSITION IDENTIFICATION

TITLE Coordinator, Simulation Center - MCHHS

CLASSIFICATION NUMBER 6035

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director of Information Technology and Operations - MCHHS

GENERAL FUNCTION

The Coordinator, Simulation Center is responsible for directing the daily operations for the MCHHS Simulation Center. The Coordinator will be accountable for simulation event preparation, simulator operation, set up/break down of simulation events, community outreach, scheduling, multimedia peripherals, and provide overall simulation center direction and management. The Coordinator will oversee the supervision and training of the standardized patients (SP) program while providing staff training, development, and feedback on performances during simulation. SP training will be in coordination with each department using the Simulation Center and their curricular needs. The Simulation Coordinator will oversee the preparation, inventory, operation, and maintenance of all simulation equipment and collaborates with faculty to design, plan, schedule, and implement all simulation activities. This position will work with faculty to help ensure adherence to discipline specific policies, learning objectives and outcomes, and current simulation best practice and safety measures.

MINIMUM ACCEPTABLE QUALIFICATIONS:

Education: Associate degree is required. Bachelor’s degree preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience:  At least 2 years of management, leadership or supervisory experience required. Demonstrated experience and understanding of proper lab procedures for safety of self and of others is required.

Skills: Ability to operate a fully functioning simulation center which includes the responsibility of coordinating efforts with staff and faculty.  Confirmed training and performance experience documenting the review of all Standardized Patients. (SP’s)  Ability to work alongside trained IT staff to ensure the smooth operation of simulation technologies and applications. A working knowledge of computer hardware equipment and software applications relevant to simulator functions. Knowledge of audio/video equipment and software for recording. Proficiency in MS software applications is preferred.  Ability to learn new software and hardware, as well as to assess, troubleshoot and fix equipment failures in a timely fashion. Ability to work well under pressure, set priorities and make critical decisions. Able to maintain confidentiality regarding job assignments and sensitive issues. Ability to work with internal and external individuals from different disciplines and different levels of training. Strong written and verbal communication skills is required. Self-motivated, ability to work as a team member in a dynamic environment: able to work occasional evening/weekends. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

 Effort: Work requires occasional physical lifting of equipment (up to 50lbs) and management/utilization of advanced medical devices. Frequent standing when working events and walking may be required. The ability to maneuver (i/e/., move, push, pull) hospital beds and large/heavy medical devices may also be required.

Other: Occasionally requires working outside normal office hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Develops, supports, and facilitates all MCHHS Simulation events for Missouri State University departments, including development of simulation component for staff and student competency training by participating in faculty and department meetings and assisting with development and implementation of simulation experiences.

2. Communicates in a positive, professional manner with administrators, faculty instructors, staff, students, and other users of the Simulation Center and participating in faculty and department meetings and assisting with development and implementation of simulation experiences, as needed.

3. Serves as a simulator operator by building, testing, and running scenarios, assuring the facility and equipment is set up for training sessions with department specific curricular input from faculty.

4. Schedules and conducts training and provides technical support for computer-based recording system for Simulation Center and supports learning activities and ensures compliance with simulation center policies to prevent scheduling conflicts.

5. Leads, supervises, and schedules all simulation center staff; provides orientation and training to new staff; coordinates training for all users of the simulation laboratory, including faculty; and demonstrates and encourages a positive work environment.

6. Coordinates and conducts routine meetings with simulation staff to ensure simulator maintenance, inventory updates, and recommend equipment purchases.

7. Manages and maintains functionality of the simulation center during peak times and down times.

8. Communicates effectively with all simulation laboratory educators, administrative staff, and technical support staff, including advising and monitoring department specific uses of Simulation resources.

9. Coordinates and oversees Simulation Center marketing and information management.

10. Coordinates, maintains, recruits and trains Standardized Patients (SPs) program.

11. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

12. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

13. Contributes to the overall success of the Simulation Center by performing other duties and responsibilities as assigned.

SUPERVISION

The Coordinator, Simulation Center,  supervises the day-to-day work of the Simulator Technician, and other part-time staff and student employees.

OFFICE OF HUMAN RESOURCES

REVISED OCTOBER 2023

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 2.0 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 3.0 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.