POSITION IDENTIFICATION
TITLE Business Manager, Bookstore
CLASSIFICATION NUMBER 5592
GRADE 44
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director of the Bookstore
GENERAL FUNCTION
The Business Manager, Bookstore develops, implements, monitors to assure compliance,
and evaluates cash control policies and accounts payable processes and procedures
at all Bookstore locations. The Business Manager, Bookstore reconciles cash funds
and makes daily deposits of Bookstore revenue, makes payments to vendors and resolves
any billing disputes, and updates financial information accurately and in a timely
manner. The Business Manager, Bookstore processes part-time and student payroll and
plans and oversees the annual inventory. The Business Manager, Bookstore reports current
fiscal year revenues and expenses and recent trends to support the Director and Financial
Services in developing the annual budget.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education and Experience: A bachelor’s degree or at least four years of a combination
of higher education coursework in accounting, bookkeeping, or a related field and
experience in a retail accounting position is required. If substituting experience
for a degree, at least two years of experience must include physical inventory processes
of a retail business in an accounting capacity.
Skills: Inventory control skills are required. Exceptional aptitude in accounting
procedures, data entry skills, the ability to operate a 10-key calculator, and proficiency
with word processing, spreadsheet, and database applications is required. The ability
to develop knowledge of, respect for, and skills to engage with those of other cultures
or backgrounds is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Prepares the daily deposit of the previous day’s transactions and reconciles Bursar’s
Office receipts with the deposit record.
2. Prepares cash drawers and registers for the opening of business and runs end of
day processes.
3. Assures that vendors are paid correctly by overseeing the processing of invoices
daily for all merchandise received in each location and resolves accounts payable
issues.
4. Processes and/or oversees the part-time and student payroll and student employee
new hire paperwork.
5. Assures that all bookstore locations follow correct cash handling procedures and
reconciles cash balances and credit card transactions to register reports.
6. Reconciles invoices to receiving register reports and resolves any errors.
7. Verifies Financial Services’ records of end of the month accounts payable, holding
for credit, and write-offs.
8. Reconciles inventory accounts, monitors and reconciles the semi-annual textbook
inventories, and plans and manages the annual inventory of the Bookstore.
9. Works with Internal Audit and Risk Management to prepare information as requested.
10. Prepares weekly sales reports for internal distribution.
11. Provides information on current fiscal year revenues and expenses and recent fiscal
year trends to support the development of the annual budget.
12. Contributes to a work environment that encourages knowledge of, respect for, and
development of skills to engage with those of other cultures or backgrounds.
13. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, attending professional development courses,
and attending training and/or courses as required by the Director of the Bookstore.
14. Helps to assure the overall success of the Bookstore by performing all other duties
assigned.
SUPERVISION
The Business Manager is supervised by the Director of the Bookstore and supervises
full and part time employees and student workers.
OFFICE OF HUMAN RESOURCES
REVISED DECEMBER 2021
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.
Factor 2: Supervisory Responsibility
Level 4.0 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Interactions with Others
Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.
Factor 4: Job Controls and Guidelines
Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 4.0 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.
