POSITION IDENTIFICATION
TITLE Inventory Merchandising and Off-site Venue Coordinator
CLASSIFICATION NUMBER 5587
GRADE 43
CLASSIFICATION Nonexempt
IMMEDIATE SUPERVISOR Clothing/Soft Goods Manager
GENERAL FUNCTION
The Inventory Merchandising and Off-site Venue Coordinator manages all inventory, personnel, and operations for auxiliary locations including, but not limited to: the team store, all athletic facilities and venues, online sales, special event locations, and assists in stocking convenience stores. Primary responsibilities at locations include inventory management and quality control, merchandising, ensuring staff are effectively trained and supervised to provide excellent customer service, and providing technical support while these venues are open for business. The Inventory Merchandising and Off-site Venue Coordinator is also responsible for consignment operations including product placement and replenishing, monthly billing of merchandise sold, and onsite training of staff to ensure they are knowledgeable regarding the product in their location. The Inventory Merchandising and Off-site Venue Coordinator also assists the Clothing/Soft Goods Manager with bookstore shipping and receiving, inventory management, and other personnel and operational needs as assigned.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A bachelor’s degree is required.
Experience: At least three years of retail experience is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Skills: Effective interpersonal, verbal, and written communication skills are required. Organizational ability is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Supervisory experience is preferred.
Effort: This position requires standing and/or walking for extended periods. The ability to lift and carry materials and equipment weighing up to thirty pounds is occasionally required. The ability to climb ladders up to ten feet and to bend or kneel to reach material stored on lower shelves or in lower cabinets and drawers is occasionally required. This position regularly unpacks shipments of merchandise and regularly moves items to organize products stored within the back stock area of the bookstore.
Other: The scope of the position regularly requires evening and/or weekend work, as well as on dates when the University is normally closed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Manages offsite inventory of BearWear, souvenirs, and concessions at off-site bookstore locations; oversees the operations of the Team Store in GSB Arena and all other seasonal athletic souvenir stands at sport venues; and manages consignment locations. Responsibilities include inventory management, quality control, processing invoices, merchandising, invoicing off-site locations, and rotation of merchandise.2. Provides supervision and leadership of both the part-time staff and student employee workforce in all locations overseen and operated by the bookstore clothing department (including Clothing/Soft Goods receiving area) by scheduling employees, monitoring work assignments, providing training, and making hiring recommendations.
3. Provides technical support and troubleshoots technology for all off-site venues during operation including off-peak hours and serves as a backup System Administrator within the bookstore and other store locations.
4. Monitors and maintains merchandise and equipment trailers ensuring they are road ready; maintains and manages equipment inventory such as registers and fixtures for all locations for upcoming seasons; and equips each location with what is necessary to run smoothly and efficiently.
5. Strategizes, plans, and prepares supplies, fixtures, inventory, and merchandising for special events (both before and after) including but not limited to offsite MVC tournament games, graduation ceremonies at the GSB Arena and Hammons Student Center, Grad Fair, textbook buy backs, and assists with bookstore annual Tent Sale. Manages, staffs, and works events operating registers and providing necessary customer service and technical support.
6. Coordinates merchandising efforts with the bookstore floor staff and departmental management to stage all clothing and soft good items for the sales floor ensuring merchandise is ready to be sold while managing inventories on sales floor, other locations, and backstock, keeping it organized and accessible for all employees.
7. Manages online orders and available merchandise selections by transferring product to the online system to be sold and confirms physical inventory location to fulfill orders.
8. Assures quality control of all clothing and souvenir items, specifically monitoring the correct Pantone Matching System (PMS) colors, imprints, quality of the items, etc; Confirming items are labeled correctly according to SKU and POS and graphics match. Along with updating SKU/UPCs of products that have updated/changed graphics.
9. Ensures new/blank merchandise is received and prepared to go to local printers – including appropriate paperwork with quantities per size and graphics that will be placed on garments; verifies return of merchandise.
10. Serves as Shipping and Receiving Supervisors back-up in their absence for shipment delivery, outgoing packages, and helps customers create shipping labels for personal packages.
11. Assists in the Clothing/Soft Goods annual physical inventory, ensures items are ready to be counted, assists with the physical counting and scanning of all items, and troubleshoots discrepancies.
12. Maintains clothing inventory in all on-campus convenience stores by replacing and restocking as needed, making the correct transfers in point-of-sale system in a timely manner, and storing inventory securely during off seasons.
13. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.
15. Contributes to the overall success of the University Bookstore operation by performing all other duties as assigned.
SUPERVISION
The Inventory Merchandising and Off-site Venue Coordinator supervises part-time and student employees.
OFFICE OF HUMAN RESOURCES
REVISED JUNE 2023