POSITION IDENTIFICATION
TITLE Internet Analyst
CLASSIFICATION NUMBER 5132
GRADE 32
CLASSIFICATION Nonexempt
IMMEDIATE SUPERVISOR Director, Web Strategy and Development
GENERAL FUNCTION
The Internet Analyst for Web Strategy and Development will be responsible for prioritizing
and implementing ongoing website updates to ensure accuracy of the content and structure
across the university's web sites. The internet analyst will maintain sites within
the content management system and support website editors across the university. Responsibilities
also include other web projects as needed and monitoring web accessibility tools to
ensure the university websites are accessible.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: Completion of college courses equivalent to an Associate’s degree in a
computer related field is required. An emphasis in an information technology field
or a design discipline utilizing state-of-the-art technology is preferred.
Experience: At least four years working at an advanced level within a content management
system required. At least one year of experience with search engine optimization and
Google analytics preferred. Experience working within academic department and program
websites required.
Skills: The ability to implement website changes from both a technical and content
perspective. The ability to make recommendations and implement changes for improved
accessibility, usability and conversions required. A strong understanding of HTML
coding and CSS is preferred. Effective interpersonal, organizational and team building
skills are required. The ability to develop knowledge of, respect for, and skills
to engage with those of other cultures or backgrounds is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assumes responsibility of the web support help desk to support web editors across
the university.
2. Maintains, updates, and creates new websites and pages using the university’s content
management system.
3. Communicates progress and issues, and reports findings regularly to the director
of web strategy and development.
4. Supports web support help desk as needed.
5. Develops and enhances university websites continuously via the CMS.
6. Supports the web content accessibility action plan as needed.
7. Supports WordPress blog site setup as needed.
8. Supports the Office of the Provosts by maintaining the Provost website and implementing
updates as assigned.
9. Ad Hoc projects as needed.
10. Contributes to a work environment that encourages knowledge of, respect for, and
development of skills to engage with those of other cultures or backgrounds.
11. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, attending professional development courses,
and attending training and/or courses required by the Associate Provost for Faculty.
12. Contributes to the overall success of Department of Web Strategy and Development
by performing all other duties as assigned.
SUPERVISION
The Internet Analyst has no direct supervision of full-time employees.
OFFICE OF HUMAN RESOURCES
REVISED NOVEMBER 2024
JOB FAMILY 3
Factor 1: Educational/Experience Requirements of the Job
Level 7.0 - 1379 Points: A combination of education and experience equivalent to a Level 7 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.
Factor 2: Supervisory Responsibility
Level 3.0 - 897 Points: Regular but limited supervision and training of small numbers of student or part-time workers is required where the nature of supervision is largely confined to scheduling work and/or assigning tasks. Supervision at this level may also involve directing the work assignments of one or more full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and the supervisory duties typically do not consume a large portion of the work day.
Factor 3: Skill, Complexity, and Technical Mastery
Level 4.0 - 1300 Points: Knowledge of information technology such as could be acquired through experience or classroom-based course work in either vendor-focused or technology specific training such as Oracle, HTML, Java, or Extensible Markup Language. Knowledge permits the employee to carry out routine assignments and to gain familiarity with operating systems, equipment, software, and business goals of the University. Alternatively, knowledge of established processes, methods, and techniques, as well as practical knowledge of a few specific technical and scientific principles. Alternatively, advanced knowledge of a skilled trade to solve unusually complex problems. Knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete important stages in a multi-step project.
Factor 4: Budgetary Control
Level 1.0 - 193 Points: Jobs at this level involve no budgetary control except for the normal responsibilities associated with monitoring and reporting everyday expenses.
Factor 5: Work Environment and Physical Demands
Level 1.0 - 25 Points: The work environment has only everyday discomforts associated with an office or commercial vehicle. The work area is adequately lighted, heated or cooled, and ventilated. Work is largely sedentary involving mostly sitting with occasional walking, standing, bending, or carrying of small items. No special physical demands are required of the work.
Factor 6: Work Impact and Effect
Level 2.0 - 1620 Points: Work products or services impact the accuracy, reliability, or acceptability of further processes or services. Work activities may be complex, but normally involve addressing conventional problems or situations with established methods to supply departments, programs, classes, or units with information, software, or equipment they use to perform their work. Improperly performed work and/or equipment or software failures affect performance, create delays, and/or otherwise affect the welfare of programs or individuals. While improperly performed work and/or equipment or software failures have significant effects, the effects are more often inconvenient rather than severe and impact relatively few people. Improperly performed work and/or equipment or software failures are normally correctable in the short-to-medium term with relatively minor costs and delays, but emergency repairs are typically unavailable.
