5102 Operations and Compliance Coordinator, KSMU and OPT

POSITION IDENTIFICATION

TITLE Operations and Compliance Coordinator, KSMU and OPT

CLASSIFICATION NUMBER 5102

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR General Manager, KSMU and OPT

GENERAL FUNCTION

The Operations & Compliance Coordinator is responsible for coordinating on-air announcing for the radio station, and ensuring overall regulatory compliance for Ozarks Public Broadcasting. Responsibilities include supervising radio announcers, coordinating volunteer-produced content, ensuring ongoing regulatory compliance across the radio and television stations, executing required reporting to the Federal Communications Commission (FCC) and the Corporation for Public Broadcasting (CPB), and maintaining station public inspection files.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Bachelor’s degree is required. A Bachelor’s degree in Media, Business, Communication, Technical Writing, or a related field is preferred.

Experience: Two years of experience in broadcasting, compliance, technical writing, business management, or a related field is required. Experience in public media, radio broadcasting, and audio production is desirable.

Skills: Effective interpersonal communication skills are required. Excellent written communication skills are required. High personal responsibility and attention to detail are required. Computer literacy is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Develops and maintains a strong knowledge and understanding of legal and regulatory requirements, as determined and enforced by the Federal Communications Commission (FCC) and the Corporation for Public Broadcasting (CPB), to ensure KSMU and OPT maintain legal compliance and funding eligibility.

2. Ensure KSMU’s on-air sound is professional and effective by hiring, training, scheduling, supervising, and coaching radio announcers.

3. Ensures KSMU’s legal compliance by developing and maintaining a competent staff of announcers with the knowledge and skill to work independently; produce compliant and effective on-air breaks; execute legal and operational procedures, including Emergency Alert System (EAS) tests and announcements, broadcast tower light checks, and translator signal monitoring; troubleshoot and solve minor technical issues; and identify and communicate major issues to appropriate staff.

4. Works with volunteer content producers to ensure quality audio, effective content, and timely delivery of programs for broadcast.

5. Serves as on-air radio talent as needed by producing on-air announcements, providing board operation during live programming, and participating in on-air fundraising.

6. Oversees required annual reporting to the FCC (e.g. EEO, station ownership, required legal disclosures), by maintaining records of ongoing compliance, coordinating staff participation in reporting, consulting with University and external legal counsel as required, and preparing reports.

7. Ensures compliance with FCC EEO requirements, including vocational outreach at community job fairs and activities, annual OPT/KSMU job fair and open house, participation in statewide media scholarship program, and completion of required FCC EEO filings.

8. Maintains public inspection files for radio and television stations, including preparation and submission of required reports, coordination of staff participation in reporting, self-guided educational efforts to ensure strong understanding of current rules and requirements.

9. Remains knowledgeable and current on the requirements of the CPB General Provisions and Eligibility Criteria for public broadcasting stations, as well as the Communications Act.

10. Ensures federal funding eligibility by coordinating station response to required annual reporting, ensuring ongoing compliance to transparency and documentation requirements, and overseeing annual completion and documentation of required staff training.

11. Contributes to effective overall operations by working with station staff to facilitate successful execution of contracts and licenses, including health department applications, music licenses, and catering/liquor licenses.

12. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the General Manager, KSMU and Ozarks Public Television.

14. Contributes to the overall success of KSMU and OPT by performing all other duties and responsibilities as assigned.

SUPERVISION

The Operations & Compliance Coordinator is supervised by the General Manager, KSMU and OPT and supervises student announcers and volunteer producers.

OFFICE OF HUMAN RESOURCES

JUNE 2021

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.