5082 Corporate Support Representative

POSITION IDENTIFICATION

TITLE Corporate Support Representative

CLASSIFICATION NUMBER 5082

GRADE 42

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, Community Support

MAJOR ADMINISTRATOR Vice President of Research and Economic Development and International Programs

GENERAL FUNCTION 

The Corporate Support Representative is responsible for attracting, maintaining, and increasing support for KSMU and Ozarks Public Television (OPT) from businesses, foundations, and non-profit organizations.

MINIMUM ACCEPTABLE QUALIFICATIONS 

Education: A Bachelor’s degree is required; a Bachelor’s degree in Media, Communications, Marketing, Public Relations, Business, or a related field is preferred.  

Experience: One year of successful sales, direct fundraising, or customer service experience is required.  Experience in media sales or public broadcasting fundraising is preferred. 

Skills:    Strong verbal and written communication skills are required.  Excellent interpersonal skills are required.  Computer literacy is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Proficiency with graphic design software is preferred.

License: A valid driver’s license is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

1. Secures financial support for programming from businesses across the KSMU and OPT coverage areas by researching prospects, initiating sales calls, making oral presentations, developing proposals, completing underwriting orders, creating on-air underwriting announcements, servicing accounts, and assisting in collections.

2. Contributes to the development of underwriting packages and other sales materials, including determining rates and underwriter benefits, as well as creating communication materials to aid the sales process.

3. Develops and maintains knowledge of Nielsen ratings data to effectively communicate the reach and marketing efficacy of KSMU and OPT underwriting to potential clients.

4. Meets assigned sales goals for annual collections as determined by the Director, Community Support, as well as weekly goals for contacting prospects, presenting proposals, and securing commitments.

5. Develops and maintains strong knowledge of FCC guidelines as they relate to non-profit media underwriting announcements to ensure on-air scripts are in compliance with current regulations.

6. Contributes to the successful execution of sales contracts by fostering effective interdepartmental communication, developing and maintaining familiarity with television and radio traffic software as it relates to scheduling underwriting announcements, maintaining clear records of active and past contracts, and participating in the regular evaluation and refinement of account servicing processes.

7. Contributes to the success of special station events by developing sponsorship opportunities and securing sponsorship commitments from businesses, foundations, and non-profit organizations.

8. Develops and maintains relationships with business leaders, non-profit leaders, and other community leaders in order to effectively communicate and secure funding for station programming and projects.

9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director, Community Support.

11. Contributes to the overall success of KSMU and OPT by performing all other duties and responsibilities as assigned.

SUPERVISION

The Corporate Support Representative is supervised by the Director, Community Support and supervises student interns and employees.

OFFICE OF HUMAN RESOURCES
MAY 2019

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2.0 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 2.0 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 2.0 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.