2589 English for Academic Purposes Program Director

POSITION IDENTIFICATION

TITLE English for Academic Purposes Program Director

CLASSIFICATION NUMBER 2589

GRADE 45

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Executive Director, English Language Institute

GENERAL FUNCTION

The English for Academic Purposes (EAP) Program Director manages student records and appeals and the electronic master class schedule, serves as a resource for the EAP instructional staff, oversees EAP instructors and graduate teaching assistants, assigns and supervises teaching teams across levels and components, advises EAP students, and serves as Commission on English Language Program Accreditation (CEA) coordinator.  The English for Academic Purposes Program Director teaches courses as needed in the year-round Academic EAP Program. In the absence of the Executive Director, English Language Institute (ELI), the EAP Program Director acts in the place of the Executive Director, ELI under the direction of the Associate Vice President for International Education and Training.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree in Teaching English as a Second Language (TESL) or a Master’s degree in a related field with 18 hours of TESL coursework is required.

Experience: Successful administrative experience in an Intensive English Program is required.  Three years of experience teaching ESL or EFL courses in an accredited college or university, including at least one year of teaching in an Intensive English Program at an accredited college or university, is required.  Overseas teaching experience at the university level is preferred.  Demonstrated professional involvement in the field by having presented at a conference and/or publishing in TESOL-related journals is preferred.

Skills: Demonstrated skills using Microsoft Office applications and conducting research using the Internet are required.  Effective verbal and written communication skills and effective interpersonal skills are required. Familiarity or the ability to quickly learn and use Web 2.0 applications to create and distribute information and training materials to teaching staff through screen capture, audio/video presentations, web-based shared documents, etc. is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Fluency in a second language is preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Ensures the EAP fulfills its mission and provides optimum academic preparation for students matriculating to the University.

2. Oversees the regular review of the EAP program administration, curriculum, assessment practices, and student services.

3. Ensures that EAP applications and admissions are processed promptly and accurately in compliance with guidelines of the University and U.S. immigration regulations.

4. Provides instruction to EAP students by teaching courses as needed, administering and evaluating placement tests and final tests, and maintaining student records.

5. Creates course schedules and assigns instructors for each session of the EAP program.

6. Manages student records for the EAP program, prepares and maintains the electronic master class schedule, schedules final exams, and records student grades for electronic distribution and archived files.

7. Oversees the reporting of grades, compiles the list of students completing the EAP program, and provides completion information to International Services and other departments, as needed.

8. Oversees session-end student evaluation of instructors.

9. Serves as a resource for EAP instructional staff and graduate teaching assistants, assigns and supervises teaching teams across levels and components, and organizes or facilitates instructional staff training as needed.

10. Researches and designs electronic record keeping procedures to allow data collections and regularly retrieves, analyzes, and reports data on the EAP student population to stakeholders.

11. Conducts the annual evaluation of part-time and full-time instructional staff and graduate teaching assistants assigned to the EAP program.

12. Advises EAP students, addresses student complaints, manages the student grade appeals process at the end of each session, maintains records of students on probation, reviews each probation case and makes recommendations for dismissals to the ELI Executive Director, and makes recommendations to the ELI Executive Director on disciplinary issues, both student and personnel.

13. Ensures that the EAP continues to meet standards and reporting requirements to retain accreditation through the Commission on English Language Program Accreditation (CEA).

14. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

15. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending training and/or courses required by the ELI Executive Director.

16. Helps to ensure the success of the ELI by performing all other duties as assigned.

SUPERVISION

The English for Academic Purposes Program Director is supervised by the ELI Executive Director and supervises part-time and full-time instructors, graduate teaching assistants, and practicum students assigned to the EAP program.

OFFICE OF HUMAN RESOURCES

REVISED MARCH 2021

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4.0 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 4.0 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 4.0 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.