POSITION IDENTIFICATION
TITLE Assistant Director, Training and Development
CLASSIFICATION NUMBER 2574
GRADE 46
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director, Business Support and Training / Director, Missouri Small Business Development Center
GENERAL FUNCTION
The Assistant Director, Training and Development provides leadership and coordination in developing a service outreach program of training and professional development for the business community. The Assistant Director, Training and Development builds relationships with area business leaders and is primarily responsible for developing public enrollment and customized training programs for area businesses. The position assists in the development and implementation of a marketing and sales plan which maximizes the outreach and financial results of the efactory and Missouri Small Business Development Center at MSU. The Assistant Director, Training and Development works directly with business and industry leaders to meet their organizations’ workforce development needs; exploring new opportunities to provide continuing, professional education by meeting with representatives of organizations, reviewing national trends, and developing a pathway to connect with the university.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor's degree or a graduate degree in Business Administration or a related field is required. A Master’s is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: A minimum of three to five years of experience providing marketing, project management and professional development (credit or non-credit). Experience in event management and administration of professional development programs is required. Extensive knowledge or experience in training requirements of business and industry is required. Experience in making presentations and the design of promotional publications is preferred.
Skills: The ability to independently manage details associated with multiple training programs and projects to track activities and meet deadlines is required. Strong oral and written communication skills are required. Excellent interpersonal skills are required. Computer literacy, particularly word processing, is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Occasionally required to lift and carry materials and equipment weighing up to 25 pounds.
Other: The scope of the job requires evening and occasional weekend work. Occasional overnight, out-of-town travel is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists the Director of Business Support and Training in developing and directing a service outreach program in training and professional development for the business community by designing programs, overseeing marketing efforts, establishing program scheduling, and providing innovative training solutions.2. Manages staff and utilizes a team approach to carry out responsibilities by actively collaborating and developing a cooperative working relationship with colleagues, coordinators, and staff within the division.
3. Oversees the administration of effective training and professional development programs for public enrollment training and customized solutions by developing program content, hiring qualified instructors, supervising program development and delivery, evaluating programs, and conducting follow-up evaluation sessions.
4. Assists in the development and implementation of a marketing plan by identifying target markets, designing marketing databases, overseeing the development of promotional material, implementing sales goals, establishing budget projections for training programs, and assessing performance on a quarterly basis.
5. Assures the ability of the training program to operate on a self-supporting basis by selecting programming that is relevant to the changing business environment, is reflective of academic credibility, securing underwriting/sponsorship from external funding sources, and developing a pathway to connect with university credit enrollment.6. Assists the Director of Business Support and Training in establishing and managing a yearly budget by assisting in the development of sales goals and works with the fiscal manager on the development of regular reporting of performance.
7. Maintains professional competence and expands the knowledge base and ability of the efactory and Missouri Small Business Development Center to serve the business and industry community through involvement in professional organizations with attendance at professional development conferences, workshops, and seminars at the state, regional, and national level.
8. Expands the diversity of non-credit and credit programs by coordinating with businesses, industry, and professional organizations to obtain the best qualified faculty for delivery of the programs.
9. Represents the efactory and Missouri SBDC effectively in the business community by attending professional organizations’ events, building customer relationships and partnerships, including public speaking engagements.
10. Contributes to the overall success of the Division of Community and Global Partnerships by performing all other duties as assigned.
SUPERVISION
The Assistant Director, Training and Development receives supervision from the Director of Business Support and Training / Director, Missouri Small Business Development Center. The position supervises full-time and part-time staff, graduate assistants, and student employees.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2023
