POSITION IDENTIFICATION
TITLE Director, Business Support and Training / Dir, Mo SBDC
CLASSIFICATION NUMBER 2572
GRADE 47
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Executive Director, efactory
GENERAL FUNCTION
The Director, Business Support and Training and Director, Missouri Small Business Development Center (SBDC) is responsible for coordinating the resources of the federal, state, and local governments with the resources of the University and the private sector to promote growth, expansion, innovation, increased productivity, and management improvement in small businesses and prospective small businesses in southwest Missouri and to stimulate economic development. The Director, Business Support and Training and Director, Missouri Small Business Development Center oversees business services on a wide range of topics including marketing, retailing, advertising, budgeting, business planning, loan proposals, personnel, etc. The Director, Business Support and Training and Director, Missouri Small Business Development Center oversees the development and coordination of training programs focused on business owners, key managers as well as persons responsible for the professional development of employees within the areas’ largest employers; developing a pathway to connect with university credit enrollment where appropriate.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree or graduate degree in Business Administration or a related field is required. A Master’s degree in Business Administration is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least five years of professional full-time experience is required in progressively responsible positions that include experience in management, administration, business consultation and seminar coordination. Experience in marketing and promotions is required. Three years of current experience in consulting growth-oriented business enterprises is preferred.
Skills: Strong verbal and written communication skills, excellent interpersonal skills, and management skills, in particular planning and budgeting, are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Occasionally required to lift and carry materials and equipment weighing up to 25 pounds.
Other: The scope of the position requires evening and occasional weekend work. Occasional overnight, out-of-town travel is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Acts as a catalyst to strengthen the region’s small-business support network by coordinating the delivery of business support services and training programs available through the Missouri SBDC at MSU and efactory.2. Ensures the Missouri SBDC meets its commitment to provide quality business support services, training and economic development assistance to the business community of southwest Missouri by coordinating the resources of the federal, state, and local governments with the resources of the University and the private sector.
3. Develops an annual funding proposal for continuation of consultative services offered through the Missouri SBDC by determining program objectives, proposed activities, staffing needs and financial requirements. Evaluates and seeks other potential funding sources through program revenue, grants, donors, etc. in coordination with the Executive Director, efactory.
4. Oversees and effective business support and training program for businesses and the workforce by establishing cooperative relationships with business and industry leaders, hiring qualified consultants, establishing relevant curriculum and program objectives, coordinating with university departments, and conducting follow-up evaluations with participating businesses.
5. Achieves economic impact goals as established by the US Small Business Administration (SBA), Missouri Small Business Development Centers lead center, and efactory related to job creation and retention, loans and investments secured, increased sales, number of businesses acquired or started; specific economic impact goals may differ annually depending upon the contract award.
6. Manages the daily operation and staff of the Missouri SBDC by establishing activity priorities, goals and objectives, determining resource allocation, assigning activity responsibilities, developing policies and procedures regarding operational performances, and evaluating progress toward achievement of established goals and objectives.
7. Provides business support services and training programs for businesses, local communities, incubator members, client companies and employer partners leading to a pathway for university engagement and enrollment.8. Manages funds by planning and developing program budget(s) which includes federal funding and University matching funds, exercising authority regarding expenditure of Center funds, and providing reports of activities which justify expenditures to federal, state, and local officials.
9. Maintains professional competence and expands the knowledge base and ability of the Missouri SBDC and efactory to serve the business and industry community through involvement in professional organizations and attendance at professional development conferences, workshops and seminars at the state and regional level.
10. Contributes to the overall success of the Division of Community and Global Partnerships by performing all other duties as assigned.
SUPERVISION
The Director, Business Support and Training / Director, Missouri Small Business Development Center is supervised by the Executive Director, efactory. The position supervises full-time and part-time staff, consultants, instructors, graduate assistants, and student employees. The position provides program supervision for the Missouri SBDC Regional Small Business Consultant on the West Plains campus.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2023
