2565 - Regional Program Coordinator - efactory

POSITION IDENTIFICATION

TITLE Regional Program Coordinator - efactory

CLASSIFICATION NUMBER 2565

GRADE 44

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, Business Support and Training / Director, Missouri SBDC

GENERAL FUNCTION

The Regional Program Coordinator is responsible for coordinating efforts of MSU’s Economic Development Administration (EDA) University Center and connecting individuals, employers, and economic development organizations with University resources. The Regional Program Coordinator will play a pivotal role in overseeing and coordinating various programs, collaborating with key partners, and ensuring the successful implementation of initiatives aimed at advancing economic impact in the region.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Bachelor's degree in a field of business, business administration, communication, or related field is required. A Master’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: At least one year of experience in positions that include economic development, business development, or project coordination/management is required.

Skills: Strong verbal and written communication skills, excellent interpersonal skills, and team building skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position requires evening and occasional weekend work. Occasional overnight, out-of-town travel is required. This position is grant funded and will last as long as the funds to maintain the position allow.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Builds and maintains strong relationships with partner organizations, businesses, stakeholders, and community leaders to assist in developing, promoting, and coordinating the delivery of new and existing business support and talent development programs which include but are not limited to economic impact/feasibility studies, course projects, business consulting, non-credit training, etc.

2. Develops resources and teaches workshops for University staff, faculty, and students on various innovation, research, business support and economic development topics.

3. Develops resources and distributes information to employers and economic development organizations about MSU’s EDA University Center, facilitating better connections with available University resources. Attends and presents at regional, statewide, and national conferences and events as needed.

4. This position coordinates and/or facilitates a variety of training programs year-round to provide technical assistance for business support, professional development, and workforce development.

5. Promotes a positive image of the University through participation in community and professional organizations, represents the University at professional meetings and on community committees, and establishes and maintains credible relations with the campus and local communities, as well as professional organizations.

6. Identifies and pursues potential funding sources through program revenue, grants, private support, and other efforts.

7. Monitors and evaluates programs, projects, and initiatives to track the progress and impact of funded projects. Collects and analyzes data to generate comprehensive reports on program outcomes and share findings with internal and external stakeholders, ensuring compliance with reporting requirements and deadlines.

8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

10. Contributes to the overall success of the Division of Community and Global Partnerships by performing all other duties as assigned.

SUPERVISION

The Regional Program Coordinator supervises various PT staff, graduate assistants, and student employees.

OFFICE OF HUMAN RESOURCES

 REVISED FEBRUARY 2024

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4.0 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 2.0 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.