2475 Tutor Coordinator/PAWS Coordinator-WP

POSITION IDENTIFICATION

TITLE Tutor Coordinator/PAWS Coordinator-WP

CLASSIFICATION NUMBER 2475

GRADE 42

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director - Advising and Academic Support

GENERAL FUNCTION

The Tutor Coordinator/PAWS Coordinator-WP develops, implements, and manages tutoring policies and procedures that maximize student retention. The Tutor Coordinator/PAWS Coordinator-WP oversees the operation of the Arch W. Shaw Writing Center and the Grizzly Math and Science Center in the Grizzly Tutoring Labs, maintains a professional learning environment, selects, trains, schedules, and supervises undergraduate  tutors, plans and implements training and professional development opportunities for student staff, seeks input from users of tutoring services and evaluates  effectiveness, promotes and informs the campus community about  support available in the tutoring labs, and maintains effective communication with academic administrators and faculty about  tutoring  programs. The Tutor Coordinator /PAWS Coordinator-WP will provide academic resources to student-athletes, arrange for academic counseling, mentoring, and tutoring, assuring that the student-athlete stays on track academically to remain eligible to play sports and, ultimately, graduate.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Bachelor’s degree is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: At least one year of tutoring or teaching experience at the high school or college level is required. Participation in college athletics is preferred.

Skills: Excellent oral and written communication skills and effective interpersonal skills are required.  Organizational and supervisory skills are preferred.

Other: The position may require work in the evenings and weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Coordinates the services provided by the Arch W Shaw Writing Center and the Grizzly Math and Science Center by hiring, training, supervising, and evaluating student employees serving as tutors.

2. Ensures availability to students by scheduling, announcing, and maintaining regular office hours.

3. Provides students the opportunity to improve their academic skills by overseeing the development and delivery of effective tutoring programs, increasing the awareness of the services of the Arch W Shaw Writing Center and the Grizzly Math and Science Center, evaluating the effectiveness of the Centers’ efforts, and improving academic outcomes of the students served by the Centers.

4. Assures effective support for students by selecting, training, scheduling, and supervising student tutors, planning and implementing training and professional development opportunities for student tutors, reviewing and selecting tutoring materials, expanding the selection of resources available online to students, maintaining equipment in good condition, and maintaining supplies for the Centers.

5. Increases the reach of the Arch W Shaw Writing Center and the Grizzly Math and Science Center by preparing informational materials about Center services for distribution on campus and communicating regularly with academic administrators and faculty about the Arch W Shaw Writing Center and the Grizzly Math and Science Centers services.

6. Assures the most effective use of Arch W Shaw Writing Center and the Grizzly Math and Science Center resources by preparing, utilizing, and monitoring the Center’s budget.

7. Evaluates program effectiveness by collecting, compiling, and analyzing data and conducting needs assessments.

8. Assists in developing systems and strategies to promote effective delivery of student support and retention services that are aligned with the strategic plan of the University.

9. Develop strategies to promote student athlete success, including but not limited to retention, academic college readiness, stress management and wellness.

10. Serve as “success coach” for teams, including working with advisers to ensure student athletes remain on track academically.

11. Monitors and helps to ensure that all student athletes are maintaining satisfactory progress toward their degree and assists with monitoring of academic eligibility to compete in athletic events.

12. Assists faculty in resolving academic or related problems with student-athletes and enforces attendance policies established by academic departments by monitoring each student-athlete’s academic progress during the semester, contacting and assisting student-athletes who have been reported by faculty for excessive absences, providing follow-up information regarding excessive absences to faculty, and informing coaches of student-athletes’ academic performance.

13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, participating in professional organizations that promote developmental education and tutoring, attending professional development courses, and attending training and/or courses as required by the supervisor.

14. Contributes to the overall success of the Arch W Shaw Writing Center and the Grizzly Math and Science Centers and Grizzly Athletics by performing all other duties and responsibilities as assigned.

SUPERVISION

The Tutor Coordinator/PAWS Coordinator-WP supervises part-time, and student/peer tutors as assigned.

OFFICE OF HUMAN RESOURCES

REVISED  JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 2.0 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 3.0 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2.0 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 2.0 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.