POSITION IDENTIFICATION
TITLE Access Advisor
CLASSIFICATION NUMBER 2467
GRADE 42
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director, Disability Resource Center
GENERAL FUNCTION
The Access Advisor meets with individual students to determine accommodations utilizing
the interactive process, reviews documentation, and provides ongoing advisement to
students. The Access Advisor acts as a liaison between students and faculty and staff
regarding equal access in University courses, programs and events.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree in Special Education, Disability Studies, Vocational
Rehabilitation, Psychology, Assistive Technology, Rehabilitation Engineering, or in
a related professional field is required; a Master’s degree is preferred.
Experience: Minimum of two years experience working with people with disabilities
is required. Experience working in an educational setting is preferred. Experience
working as part of a team is required.
Skills: An understanding of federal and state policies impacting the provision of
services to individuals with disabilities is required. The ability to conduct interviews
and review medical documentation to develop accommodations is required. The ability
to collaborate with students to determine the best learning environments and appropriate
accommodations is required. The ability to solve problems and develop creative solutions
when barriers are present is required. Effective verbal, written, and interpersonal
communication skills are required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Reviews medical, psychoeducational, psychological, and other forms of disability
documentation in preparation for meetings with students to determine appropriate accommodations.
2. Meets with students to determine accommodations by utilizing the interactive process.
3. Provides ongoing advisement for a caseload of students with disabilities.
4. Acts as a liaison between faculty, staff, and campus stakeholders.
5. Facilitates the interactive process with faculty and student input when making
fundamental alteration analyses of courses.
6. Supports the Disability Resource Center (DRC) and the Access Technology Center
(ATC) by participating in training and orientation for faculty, staff, and students.
7. Coordinates and administers accommodation-related services to students with disabilities
including, but not limited to, note-taking services, auxiliary aides, reader services,
scribe services, interpreter services, testing accommodations, and assistive technology.
8. Develops and implements programs and initiatives that promote disability inclusion
and models of disability identity.
9. Maintains confidentiality in recordkeeping and communication.
10. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, attending professional development courses,
staying abreast of current knowledge of emerging issues in the disability field, changes
in disability case law which would impact services for students in higher education,
and attending training and/or courses as directed by the Director, Disability Resource
Center.
11. Contributes to the overall success of the Disability Resource Center and Access
Technology Center by performing all other duties as assigned.
SUPERVISION
The Access Advisor is supervised by the Director, Disability Resource Center.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2025
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 2.0 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.
Factor 2: Supervisory Responsibility
Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.
Factor 3: Interactions with Others
Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.
Factor 4: Job Controls and Guidelines
Level 2.0 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.
Factor 5: Managerial Responsibility
Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.
