2396 Associate Director, Academic Advising and Transfer Center

POSITION IDENTIFICATION

TITLE Associate Director, Academic Advising and Transfer Center

CLASSIFICATION NUMBER 2396

GRADE 45

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, Academic Advising and Transfer Center

GENERAL FUNCTION

The Associate Director, Academic Advising and Transfer Center, administers advising for individualized major and general studies students at Missouri State University. The Associate Director, Academic Advising and Transfer Center provides marketing and outreach for these interdisciplinary majors. The Associate Director, Academic Advising and Transfer Center assists the Director, Academic Advising and Transfer Center in program planning and administration of the Academic Advising and Transfer Center, including aspects of the campus-wide advisor training and development program and assessment of programs of the Academic Advising and Transfer Center. The Associate Director, Academic Advising and Transfer Center supervises the academic advisors in the Center. The Associate Director, Academic Advising and Transfer Center carries an advising load of individualized, general studies, and undeclared majors and assists assigned students in the development of academic schedules appropriate for their stated educational goals, guides undeclared students in the selection of academic majors, and directs students to resources within the University that help in making career and academic major choices, as appropriate.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree is required.

Experience: At least five years of academic advising experience or related experience (teaching in higher education, career advising, TRIO, counseling) is required, where knowledge of federal state, and higher education policies and procedures has been gained. Experience with advisor training and development programs is preferred. Teaching experience is preferred. Extensive knowledge of the University, its academic programs, requirements, and regulations is preferred. Supervisory experience is preferred. Experience with program assessment is preferred.

Skills: Excellent verbal and written communication skills, interpersonal skills (particularly in working with a diverse student population), and organizational and management skills are required. The ability to work effectively with faculty members across campus is required. A working knowledge of various computer applications and database applications is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position minimally requires work in the evenings and on weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides the essential student service of academic advisement by being knowledgeable of academic policies and procedures unique to Missouri State University that facilitate the advisement process, assists assigned students in the development of academic schedules appropriate for the stated educational goals of students, guides students in decision-making and learning how to accept responsibility for their decisions, assists students seeking academic information, assists undeclared majors, individualized majors, and general studies majors in planning academic majors, and directs students to resources within the University that provide assistance in making career and academic major choices.

2. Ensures the effectiveness of the advising process by maintaining electronic advising notes for all advisees and using information in the Banner system to advise students appropriately. Maintains the advising notes system in the absence of Director.

3. Works cooperatively with the Office of the Registrar in preparing individualized majors and general studies majors for graduation.

4. Supervises, evaluates, directs work duties, and regularly meets with each academic advisor in the Center.

5. Helps to ensure the success of the Academic Advising and Transfer Center by assisting the Director in administration and assessment as needed.

6. Ensures continuity in the management and operation of the Academic Advising and Transfer Center by assuming the duties and responsibilities of the Director in his/her absence, when requested.

7. Assists in ensuring the success of academic advising across campus by directing assigned advisor training and development programs.

8. Assists students in developing strong academic skills by teaching or participating in appropriate courses such as GEP 101 or IDS 118.

9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

11. Contributes to the overall success of Division of Student Success by performing other duties as assigned.

SUPERVISION

The Associate Director, Academic Advising and Transfer Center, is supervised by the Director of the Academic Advising and Transfer Center, supervises academic advisors, and assists with administrative staff in the absence of the Director.

OFFICE OF HUMAN RESOURCES

JANUARY 2022

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4.0 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 3.0 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 4.0 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.