2327 Executive Director, efactory

POSITION IDENTIFICATION

TITLE Executive Director, efactory

CLASSIFICATION NUMBER 2327

GRADE 48

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Associate Vice President for Economic Development

GENERAL FUNCTION

The Executive Director, efactory provides leadership and director and is responsible for  coordinating the activities of the efactory – Center for Business and Economic Development including incubator and coworking members, the Missouri Small Business Development Center, and Springfield Innovation, Inc., Student Employment Services, resource partners, business service providers, economic development entities, University stakeholders and the business community. The Executive Director, efactory, assesses the effectiveness of programs, policies, and procedures, supervises personnel, and provides financial management and oversight of all center and departmental budgets.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Bachelor’s degree or graduate degree in Business Administration, Communications or a related field is required. A Master’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience:  At least five years of professional full-time experience is required in progressively responsible positions that include experience in management, administration, or business consultation. Experience in marketing and promotions is required.

Skills:  Strong verbal and written communication skills, excellent interpersonal and organizational skills, and management skills, in particular planning and budgeting, are required. The ability to work collaboratively with a variety of constituents and organizations is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Occasionally required to lift and carry materials and equipment weighing up to 25 pounds.

Other:  The scope of the position requires evening and occasional weekend work.  Occasional overnight, out-of-town travel is required. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Ensures the success of the University's commitment to supporting economic development by facilitating entrepreneurship and small business development.

2. Promotes a positive image of the University through participation in community and professional organizations, represents the University at professional meetings and on community committees, and establishes and maintains credible relations with the campus and local communities, as well as professional organizations.

3. Works with community stakeholders and advances community and employer partnerships on behalf of the University to stimulate economic development in the region.

4. Manages the overall operations of the efactory, including facility operations and client support, programming and training, financial management and the employer partnerships initiative.

5. Develops and coordinates the delivery of new and existing business support and talent development programs developed by efactory or in conjunction with partners, stakeholders, or affiliates.

6. Provides leadership and management to the center in a manner that fosters and facilitates academic, research, and service activities across the University, and throughout the region and state.

7. Develops and oversees a comprehensive database of all services in order to prepare and deliver accurate program results for the University and agency reporting on the status of the center.

8. Manages funds by planning and developing center budget(s), exercising authority regarding expenditure of funds, and providing reports of activities which justify expenditures. Evaluates, seeks, and administers funding sources through program revenue, grants, private support, and other efforts.

9. Develops and supervises an effective and competent staff of professional and administrative support personnel by hiring qualified candidates, providing appropriate training, supervising activities, and evaluating performance.

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed.

11. Contributes to the overall success of the Division of Community and Global Partnerships by performing all other duties as assigned.

 SUPERVISION

The Executive Director, efactory, is supervised by the Associate Vice President for Economic Development. The position supervises full-time and part-time staff, graduate assistants, and student employees.

 OFFICE OF HUMAN RESOURCES

 REVISED FEBRUARY 2023

 

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 5.0 - 3300 Points: Knowledge of the principles and methods of an administrative, managerial, or professional field such as accounting or auditing, financial management, information technology, business administration, human resources, engineering, law, social sciences, communications, education, or medicine. Knowledge permits employee to supervise projects and/or departments using standard methods to improve administrative and/or line operations. Knowledge also permits employee to plan steps and carry out multi-phase projects requiring problem definition and modified techniques, to coordinate work with others, and to modify methods and procedures to solve a wide variety of problems. Knowledge at this level requires a Bachelor's or Master's degree with substantial related work experience, including up to two years of administrative or supervisory experience. Alternatively, this level may require a professional or clinical degree beyond the Bachelor's degree with moderate related work experience; knowledge requirements include significant levels of related work experience.

Factor 2: Supervisory Responsibility

Level 5.0 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 5.0 - 850 Points: Interactions are highly unstructured and incumbents are often required to resolve difficult and unstructured problems. Interactions are commonly with administrators, cost-center heads, high level committees, or external constituents in order to defend, negotiate, or resolve controversial and/or long-range issues and problems. Interactions occur in situations subject to divergent views, skepticism, resistance, uncooperative attitudes, and conflicting objectives. Interactions often require high levels of interpersonal skill and require the ability to influence, interrogate, or control others through debate, persuasion, or authoritative recognition and require strong analytical and decision-making skills.

Factor 4: Job Controls and Guidelines

Level 5.0 - 1300 Points: Guidelines are broad and nonspecific. The employee works with only broad administrative and policy direction and must make decisions based on knowledge of the University's mission, strategic objectives, and regulatory constraints. The employee defines administrative objectives, formulates and implements programs, and develops new methods or processes that have led to recognition as an authority in the area. The work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems, to develop new methods, and to deal with many variables, including some that are unclear or conflicting.

Factor 5: Managerial Responsibility

Level 5.0 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.