2155 Assistant Director, Public Affairs Support

POSITION IDENTIFICATION

TITLE Assistant Director, Public Affairs Support

CLASSIFICATION NUMBER 2155

GRADE 42

CLASSIFICATION Exempt

TITLE Assistant Director, Public Affairs Support

CLASSIFICATION NUMBER 2155

GRADE 42

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director of Public Affairs Support

GENERAL FUNCTION

The Assistant Director, Public Affairs Support coordinates the development, planning, implementation, marketing, and assessment of all aspects of events, projects and awards as assigned that are coordinated by the Office of Public Affairs Support in support of Missouri State University’s public affairs mission. Responsibilities include but are not limited to: campus-wide civic engagement programming; development and implementation of student, campus and community events supporting and promoting the public affairs mission; marketing and promotion of public affairs events and awards; web development and social media; campus and community committee representation; developing and maintaining relationships with student groups to support and promote the public affairs mission; and other duties as assigned by the director. The Assistant Director may supervise student workers, graduate assistants, or other staff. The Assistant Director makes purchases of supplies and promotional items for the office, processes p-card records and processes purchase orders and requisitions.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A bachelor’s degree is required; a master’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: Five years of experience in successful event planning, conferences, and/or special projects is required. Budget management required. Experience working in higher education is preferred. Community relations experience in Springfield is preferred.

Skills: The ability to independently manage the details associated with multiple projects and budgets, track activities, and meet deadlines is required. Exceptional interpersonal communication skills are required. Exceptional verbal and written communication skills are required. A working knowledge of various computer software applications, including Microsoft Office 365 and database applications is required. Strong decision-making skills, the ability to prioritize tasks, and the ability to bring many varied tasks to completion by deadlines is required. The ability to quickly learn the administrative structure of the University and the procedures necessary to accomplish the job is required. Attention to detail, strong organizational skills, and the ability to communicate with individuals from varying backgrounds are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Knowledge of and experience with graphic design programs preferred.

Other: Travel to and from many different locations on campus to make arrangements for events is required. The ability to lift and carry objects weighing up to twenty pounds is required. The ability to work evenings and weekends is required. Some overnight travel to conferences is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assures that the public affairs events and activities assigned are an appropriate educational experience for all participants by planning, organizing, coordinating, and facilitating all aspects of assigned events, preparing the master schedule of events, confirming and scheduling speakers, coordinating with various campus offices to schedule space needs, equipment, security, food, publicity, and promotions, selecting and scheduling volunteers, and assuring that the events run smoothly and that all needs are met.

2. Plans, oversees and coordinates events associated with the Office of Public Affairs Support including, but not limited to: oversight responsibilities for Democracy Week, the Excellence in Community Service Awards, the Board of Governors’ Excellence in Public Affairs Award, campus-wide civic engagement programming; development and implementation of student, campus and community events supporting and promoting the public affairs mission; marketing and promotion of public affairs events and awards; web development and social media; campus and community committee representation; developing and maintaining relationships with campus offices, departments and student groups to support and promote the public affairs mission; and other duties as assigned by the director.

3. Monitors budgets related to programming to assure fiscal responsibility.

4. Supports outreach to both the University and Springfield communities by maintaining websites and databases and promoting Public Affairs initiatives and events through social media.

5. Participates as a member of the University community by serving on committees as assigned.

6. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

7. Remains competent and current through self-directed study, professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the supervisor.

8. Contributes to the overall success of Public Affairs Support by performing all other duties as assigned.

SUPERVISION

The Assistant Director, Public Affairs Support may supervise graduate assistants, student workers, and others as assigned.

OFFICE OF HUMAN RESOURCES

REVISED OCTOBER 2024

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 3.0 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2.0 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 2.0 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.