1992 Director of Juanita K. Hammons Hall

POSITION IDENTIFICATION

TITLE Director of Juanita K. Hammons Hall

CLASSIFICATION NUMBER 1992

GRADE 46

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Executive Director, Athletic and Entertainment Facilities

MAJOR ADMINISTRATOR President

GENERAL FUNCTION

The Director of Juanita K. Hammons Hall is directly responsible for the management and daily operation of Juantia K. Hammons Hall which provide instructional, academic, and entertainment uses of the facilities for the University and community.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Bachelor's degree is required, with a major in Communications, Business, Entertainment Management, or Marketing preferred. A Master's degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: At least three years of responsible managerial experience is required, which includes direct responsibility for budget, personnel, facility and equipment. Managerial experience of a public assembly or recreational facility at the college/university level and which includes experience in crowd management during athletics or entertainment events and contract negotiations with entertainment performers and promoters is preferred.

Skills: Strong written and verbal communications skills are required. Managerial and supervisory skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Computer literacy is preferred.

Effort: Occasionally required to lift or move exercise equipment weighing up to 50 pounds.

Other: Scope of the position requires evening and weekend work, particularly during major special, or university-sponsored events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Ensures that Juanita K. Hammons Hall serve the academic and special events needs of the University and support these programs by formulating operational policies and procedures that support the utilization priorities of the University, planning, coordinating, and scheduling the varied, competing activities to achieve maximum utilization and an appropriate balance among facility users, and directly supervising all events held at Juantia K. Hammons Hall.

2. Promotes a positive image of the University, protects University facilities from potential damage, and generates revenues from contractual agreements by approving or recommending approval of such contracts for use of Juanita K. Hammons Hall by commercial entertainment, non-profit, and public service organizations that provide entertainment and whose use of the facility is consistent with the University's policies and can be supported within the capability of the facility without significant modifications.

3. Prevents unnecessary scheduling conflicts thus maximizing utilization of Juanita K. Hammons Hall by anticipating annual peak use periods, coordinating with other University programs, departments and staffs to determine unprogrammed scheduling requirements, and developing long-range schedules which prioritize use of the complex.

4. Ensures that Juanita K. Hammons Hall are properly maintained by implementing a strategy of preventative maintenance for each facility and its equipment, anticipating annual repair and maintenance costs and submitting a budget proposal to fund those costs, monitoring the condition of each facility, and requesting renovations and repairs as needed.

5. Develops a competent and effective staff of full-time, part-time and student personnel by recruiting and hiring qualified personnel, training employees, and scheduling and supervising staff.

6. Abides by and complies with academic standards, requirements, and policies of the University, and all guidelines and policies of the department and reports any concerns of compromise or violation of rules, standards, guidelines or policies to the Executive Director of Athletic & Entertainment Facilities

7. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

8. Maintains competency and professional currency through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Executive Director, Athletic and Entertainment Facilities.

9. Contributes to the overall success of the department by performing all other duties and responsibilities as assigned by the Executive Director, Athletic and Entertainment Facilities.

SUPERVISION

The Director of Juanita K. Hammons supervises the staff of Juanita K. Hammons Hall which includes professional, clerical, support and student employees, and makes recommendations which are given particular weight regarding the hiring, firing, advancement, promotion, and other changes of status of those supervised.

OFFICE OF HUMAN RESOURCES

REVISED JUNE 2024

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4.0 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 4.0 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 4.0 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.

Factor 5: Managerial Responsibility

Level 4.0 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.