1947 Coordinator, New Student Orientation

POSITION IDENTIFICATION

TITLE Coordinator, New Student Orientation

CLASSIFICATION NUMBER 1947

GRADE 42

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, New Student Orientation, Family Programs and Student Affairs Special Events

GENERAL FUNCTION

The Coordinator, New Student Orientation develops and manages programs designed to facilitate the successful transition of new students into the Missouri State University community, particularly through transition programs such as Student Orientation, Advisement and Registration (SOAR), orientation for special student populations and the Ursa Experience.  The Coordinator, New Student Orientation develops and implements activities and services which orient new students to Missouri State University, supervises the operations of the office, recruits, selects, and trains student leader staff, and enforces University policy related to new student orientation. 

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Bachelor's degree is required. A Master's degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: Experience in academic advising, student affairs, educational program planning, educational administration, or leadership training is preferred. Experience in college orientation programming is required. Management experience with budget responsibility is desirable.

Skills: Requires exceptional organizational and leadership skills. Strong verbal and written communications skills, interpersonal skills, and computer literacy are required. A working knowledge of desktop publishing is preferred.

Other: The scope of the position requires evening and weekend work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Works with the Director, New Student Orientation, Family Programs and Student Affairs Special Events to provide strategic oversight, budget development, and monitors the SOAR annual budget, monitors and evaluates operational effectiveness and supervisory oversight for programs designed to facilitate the transition of new students and families into the Missouri State University community, including SOAR and the Ursa Experience.

2. Serves as chair of the Orientation Advisory Committee, a group comprised of faculty, staff, and students who provide advice regarding the development of policies and programs for student orientation and transition. Develops procedures for first-time-in-college orientation programs in collaboration with the Orientation Advisory Committee.

3. Ensures the success of SOAR sessions by developing and planning orientation activities for students.

4. Works with the Director, New Student Orientation, Family Programs and Student Affairs Special Events to recruit, select, train, and supervise student leaders for SOAR and the Ursa Experience annually, ensures student leaders are properly prepared to perform their duties by developing, implementing, and coordinating training programs, procures equipment, facilities, and speakers for training sessions, presents training sessions, and monitors the overall conduct of student leaders and their training.

5. Facilitates the selection of academic advisors representing each College by working with College Deans and Department Heads, processes information to contract and compensate advisors, coordinates training for faculty advisors, and appropriately addresses their individual concerns and professional needs.

6. Assures accurate and timely academic advisement during SOAR by working closely with the Academic Advisement Center.

7. Works to create group list, check-in sheets, nametags for each SOAR sessions. Also ensures the accuracy of students attending SOAR by marking their attendance in SLATE, assigns residence hall rooms to the students and family members attending SOAR, answers phone and monitors newbears@missouristate.edu.

8. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director, New Student Orientation, Family Programs and Student Affairs Special Events.  

9. Contributes to the overall success of Student Affairs by performing all other duties as assigned.

SUPERVISION

The Coordinator, New Student Orientation is supervised by the Director, New Student Orientation, Family Programs and Student Affairs Special Events and supervises student SOAR Leaders, interns, and a graduate assistant(s).

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2.0 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 3.0 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.