1938 Director of Student Engagement

POSITION IDENTIFICATION

TITLE Director of Student Engagement

CLASSIFICATION NUMBER 1938

GRADE 46

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, Plaster Student Union

GENERAL FUNCTION

The Director of Student Engagement provides leadership and management of the activities, services, and operations of the Office of Student Engagement. The Director of Student Engagement develops and implements activities and services which supplement the academic program of the University, supervises the operations of the Office of Student Engagement, ensures the design and implementation of leadership development programs, provides advice and resources for students and student organizations, interprets and enforces University policy for student organizations, coordinates programs for University-wide events, participates in long-range planning and implementation of programs by the Plaster Student Union, and assumes other responsibilities as directed by the Director of Plaster Student Union.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master's degree in higher education administration, college student personnel, student affairs, or a related field is required.

Experience: At least three years of successful administrative experience in higher education is required. Experience in the various facets of student engagement, such as advising or supervising student programming, student organizations, fraternity and sorority life, and leadership programs on the college or university level is required.  Experience in supervising full-time staff is required. Experience in developing and implementing successful programs, contracts, working with small and large groups of students in student activities, student union, residence life, or related areas, program budget management, and managing successful large events, such as concerts and lectures is required.

Skills: Exceptional organizational, management, leadership, communication, and interpersonal skills are required. Computer literacy is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the job frequently requires attendance at evening and/or weekend activities, meetings, seminars, and workshops.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Establishes and implements short- and long-range organizational goals, objectives, policies, and operating procedures for the Office of Student Engagement (OSE), develops and monitors the OSE annual budget, monitors and evaluates operational effectiveness, and effects changes required for improvement.

2. Ensures effective advisement for the University's primary programming boards responsible for the planning, implementation, assessment, and evaluation of a variety of student programs and activities by assuring the provision of program planning skills training, leadership skills training, and organizational development.

3. Develops and leads an efficient department by supervising administrative, graduate, and student staff, managing a significant budget, and establishing a comprehensive program to enhance the quality of life on campus.

4. Ensures the effective advisement of fraternities and sororities and assures implementation of the governance statement.

5. Promotes awareness of campus policies to student organizations. Facilitates the dissemination of information to the campus and community regarding student organizations.

6. Oversees co-curricular involvement by serving as general adviser to all campus student organizations, oversees the student organization management software, communicating and enforcing University policy, providing resources as needed, and facilitating student recognition programs.

7. Serves as chairperson of the Student Organization Funding Allocation Council (SOFAC) and works with student organizations to apply for and access funding from the council.

8. Facilitates, directs, and assists with staff-initiated programs to enhance student-generated programs, such as, Homecoming, Sample Springfield, Student Talent and Recognition (STAR) program, Public Affairs, and other student, faculty, and staff functions.

9. Promotes a positive image of the University by coordinating the committee responsible for planning Welcome Week events.

10. Assists with the creation of a total and positive campus life through cooperating with other components of Student Affairs, such as Residence Life, Multicultural Student Services, and Orientation (SOAR), focusing on a collaborative approach for staff and volunteers to provide services to the University community, and directing staff to actively assist Plaster Student Union operations staff in planning programs.

11. Serves as University liaison to the Campus Ministers Association.

12. Oversees the Multicultural Engagement Fund allocations, committee and disbursements.

13. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Plaster Student Union.

15. Supports the overall operation of the Plaster Student Union and contributes to the department’s success by completing special projects and performing other duties assigned by the Director of Plaster Student Union.

SUPERVISION

The Director of Student Engagement directly supervises a variety of staff including full-time professional, clerical, graduate assistants and student employees.

OFFICE OF HUMAN RESOURCES

REVISED MARCH 2024

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4.0 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 5.0 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 4.0 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.