POSITION IDENTIFICATION
TITLE Assistant Director, Career Center - Operations
CLASSIFICATION NUMBER 1893
GRADE 43
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director, Career Center
GENERAL FUNCTION
The Assistant Director, Career Center - Operations serves as the point of contact
for the Career Center’s interactions with the College of Business administrators,
faculty, staff, and students and coordinates career services provided to the College
of Business. The Assistant Director, Career Center - Operations is based in and oversees
operations of the Career Center’s satellite location in the College of Business and
coordinates front office operations at both Career Center locations (main and satellite
offices). The Assistant Director, Career Center - Operations manages the Student Career
Ambassador program which provides resume and cover letter reviews and administers
the career document workflow within Handshake, the career management platform. The
Assistant Director, Career Center - Operations directly provides career development
assistance to students and alumni by advising students on various aspects of entering
the world of work, including employment options, developing desirable professional
qualifications, job search strategies, writing resumes, and developing interviewing
skills. The Assistant Director, Career Center - Operations presents outreach programming
and workshops to students in classroom settings, student organizations, residence
halls, summer orientation, etc.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Master’s degree is required. a Master’s or bachelors in human resource
management, student affairs/higher education administration, business, or a related
discipline, is preferred.
Experience: Two years experience in career services, academic advising, or other student
service areas at the college/university level is required. At least one year supervisory
experience is required.
Skills: Effective verbal and written communication skills are required. The ability
to utilize Microsoft Office programs and career-related technology and databases is
required. The ability to work independently to accomplish objectives is required.
The ability to develop knowledge of, respect for, and skills to engage with those
of other cultures or backgrounds is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supports students in the College of Business by serving as the Career Center liaison
with the College of Business, serving on the College’s committees, and fostering relationships
with employers seeking to hire the College’s students.
2. Promotes the programs and services provided by the Career Center by making presentations
to classes and student organizations and by coordinating resume days, mock interviews,
career fairs, and networking events. Works with College of Business faculty to implement
and manage the processes of career-related class assignments.
3. Assists with collecting and entering graduate outcomes as needed; reports on College
of Business graduate outcomes when requested.
4. Oversees the Student Career Ambassador program which provides peer-to-peer mentoring
and development services, such as resume and cover letter reviews. Manages the student
employee hiring and training process.
5. Oversees front office operations in both the Carrington and College of Business
locations, including the student appointment approval process, data entry of events,
and career document processing in the career management platform.
6. May teach one or more sections of IDS 120 (Exploring Majors and Careers) when necessary
and participate in developing and reviewing the IDS 120 curriculum.
7. Contributes a work environment that encourages knowledge of, respect for, and development
of skills to engage with those of other cultures or backgrounds.
8. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, attending professional development courses,
and attending training and/or courses required by the Director, Career Center.
9. Contributes to the overall success of the Career Center by performing other duties
and responsibilities as assigned.
SUPERVISION
The Assistant Director, Career Center - Operations is supervised by the assigned supervisor
and may supervise graduate assistants and student employees.
OFFICE OF HUMAN RESOURCES
JULY 2021
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 2.0 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.
Factor 2: Supervisory Responsibility
Level 4.0 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Interactions with Others
Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.
Factor 4: Job Controls and Guidelines
Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.
