1841 Director, Plaster Student Union

POSITION IDENTIFICATION

TITLE Director, Plaster Student Union

CLASSIFICATION NUMBER 1841

GRADE 47

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Vice President for Student Affairs

GENERAL FUNCTION

The Director, Plaster Student Union (PSU) provides vision and strategic direction to programs within the Plaster Student Union (including PSU administration, food, retail operations, Student Engagement, Center for Community Engagement and Event and Meeting Services) and promotes collaborative and joint programming among assigned departments in support of the overall mission and goals of the division and University.  The Director, Plaster Student Union is responsible for administrative oversight of Plaster Student Union.  The Director of Plaster Student Union coordinates all staff, student, and campus efforts - both educational and business - to realize Plaster Student Union’s goal to be the community center of the University for members of the University family - students, faculty, staff, alumni, and guests. The Director of Plaster Student Union coordinates and implements other duties as assigned by the Vice President for Student Affairs.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A master's degree in Education Administration, College Student Personnel, Student Development, Business Administration or a related field is required. 

Experience: At least five years of successful administrative experience in higher education is required including: experience in managing a large budget and generating revenues to expand services; appropriate supervisory experience; and knowledge of the role of the college union. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.  Experience in a comparable professional position and experience in both auxiliary enterprises and student development programming is preferred.

Skills:  Requires exceptional organizational, management, leadership, communication, and interpersonal skills.  Computer literacy is required. A record of inclusive conduct and evidence of multicultural skills in the workplace is required. The ability to evaluate the achievement of departmental goals and objectives through formal assessment and professional reports is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position requires evening and weekend work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Ensures that the out-of-classroom and co-curricular needs of the University community are met through comprehensive and mutually supportive programming and activities by supervising and providing professional support to Plaster Student Union.

2. Ensures Plaster Student Union accomplishes the parallel goals of student development and providing quality facilities for the University community by formulating operational policies and procedures which engender an equitable balance between the educational goals of students and their co-curricular needs, planning and coordinating the programs and activities conducted during the academic year, and assessing and evaluating achievement of those goals and objectives through formal assessment, personal observations, reports, student input and other strategies.

3. Provides administrative and strategic direction for the operations of Plaster Student Union, Office of Student Engagement, Center for Community Engagement, and Event and Meeting Services and staff within those departments.

4. Initiates projects to repair or augment the amenities and services throughout the Plaster Student Union. Coordinates with appropriate offices (Planning, Design and Construction, Facilities Management, etc.) ensuring work completed adheres to University standards. Serves as Senior Building Administrator for Plaster Student Union.

5. Ensures that quality services and programs are provided to the University community by supervising all programs, activities, and functions held in, hosted, sponsored, or developed by Plaster Student Union.

6. Approves or recommends approval of rental contracts for use of the Plaster Student Union by commercial entertainment, non-profit, or public service organizations, groups, and individuals based upon an analysis of the potential liabilities associated with the rental contract, ensuring that the proposed use of the Plaster Student Union is consistent with University policies, and that the proposed event/activity can be supported within the capabilities of the Union without significant modifications.

7. Negotiates contracts with potential users and reviews rental contracts for compliance with University policies, ensuring that required insurance coverages are in effect, and seeking legal review of rental contracts that are non-standard.

8. Coordinates the University’s esports program. Establishes the competitive and travel schedules for the esports team(s). Serves as liaison for athletic conference for esports.

9. Develops an effective and competent Plaster Student Union staff by recruiting and hiring qualified applicants, providing training in operational policies and procedures, making work assignments as appropriate, supervising work activities, and evaluating performance.

10. Promotes awareness of Plaster Student Union policies and information for the campus community by overseeing a marketing plan, departmental publications, web pages, and social media presence.

11. Ensures that the facilities and equipment of Plaster Student Union are clean, operational, and properly maintained by establishing appearance and cleanliness standards for the facilities and directing support staff efforts toward achievement, conducting periodic inspections, directing a strategy of preventive maintenance for all equipment, and contracting for repairs or services beyond the capabilities of the support staff to handle.

12. Ensures effective business operations and manages funds by preparing the annual budget, monitoring expenditures, and submitting required fiscal reports.

13. Chairs the Wall of Fame Selection Committee.

14. Serves as the contractual liaison for all Plaster Student Union food and retail operations.

15. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

16. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

17. Contributes to the overall success of the Division of Student Affairs by performing all other duties as assigned by the Vice President for Student Affairs.

SUPERVISION

The Director, Plaster Student Union supervises staff in Plaster Student Union (PSU Administration, Student Engagement, Center for Community Engagement and Event and Meeting Services).

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2024

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 5.0 - 3300 Points: Knowledge of the principles and methods of an administrative, managerial, or professional field such as accounting or auditing, financial management, information technology, business administration, human resources, engineering, law, social sciences, communications, education, or medicine. Knowledge permits employee to supervise projects and/or departments using standard methods to improve administrative and/or line operations. Knowledge also permits employee to plan steps and carry out multi-phase projects requiring problem definition and modified techniques, to coordinate work with others, and to modify methods and procedures to solve a wide variety of problems. Knowledge at this level requires a Bachelor's or Master's degree with substantial related work experience, including up to two years of administrative or supervisory experience. Alternatively, this level may require a professional or clinical degree beyond the Bachelor's degree with moderate related work experience; knowledge requirements include significant levels of related work experience.

Factor 2: Supervisory Responsibility

Level 5.0 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 4.0 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.

Factor 5: Managerial Responsibility

Level 5.0 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.