POSITION IDENTIFICATION
TITLE Assistant Director of Plaster Student Union-Building Services and Student Training
CLASSIFICATION NUMBER 1827
GRADE 42
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Assistant Dean of Students/Director of Plaster Student Union
MAJOR ADMINISTRATOR Dean of Students
GENERAL FUNCTION
The Assistant Director of Plaster Student Union-Building Services and Student Training is responsible for the administration, marketing, management, operation, program/leadership development, facility and delivery of services associated with the Plaster Student Union student-managed internal services (Games Center, Information Desk, Graphic Design Area). The Assistant Director of Plaster Student Union-Building Services and Student Training is also responsible for developing and implementing a comprehensive student employee training and recognition program for all Plaster Student Union student staff.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required. A Masters degree in Education Administration, College Student Personnel, or a related field is preferred.
Experience: One year of professional experience in student union operation, student development training, or a related field is required. Budget management, supervision of student employees, knowledge of marketing and promotion fundamentals, and knowledge of student development philosophy and its application to a student union setting is preferred.
Skills: The ability to attend to details with accuracy and efficiency and to handle numerous tasks simultaneously is required. The ability to compose written communications, guidelines, and procedures, as well as the ability to clearly communicate verbally is required. The ability to use Microsoft Office applications, such as Word and Excel, is required.
Other: The scope of the position requires some evening and weekend work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supports the operation of the Plaster Student Union Games Center, Information Desk, and Graphic Design Area by hiring, training, supervising, and evaluating all student staff working in these areas, implementing recognition initiatives for all Plaster Student Union student staff, educating new student staff members about the Union’s culture, mission, values, and policies, and designing and coordinating a comprehensive training program grounded in student development theory for all Plaster Student Union student staff, including Graduate Assistants, in collaboration with other Plaster Student Union staff members.
2. Ensures that the Plaster Student Union self-operated services provide outstanding customer service and operate effectively by hiring and providing student development-centered supervision, direction, training, and evaluation of the Games Center student manager and student employees, the Information Desk student manager and student employees, and the Graphic Design Area student manager and student employees.
3. Designs and implements evaluation efforts (campus surveys, usage surveys, secret shopper programs, customer on-site surveys) to improve existing programs and services and to assess interest in offering additional union services.
4. Coordinates the marketing, publicity, and promotion of PSU programs, and special events by supervising a Marketing/Promotions Graduate Assistant and a Web/Computer Graduate Assistant.
5. Develops and monitors internal service area operational budgets for revenues and expenditures and coordinates service area supplies and equipment purchasing.
6. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development opportunities, and attending training and/or courses required by the Assistant Dean of Students/Director of Plaster Student Union.
7. Supports the overall operation of the Plaster Student Union and contributes to the organization’s overall success by performing other duties as assigned by the Assistant Dean of Students/Director of Plaster Student Union.
SUPERVISION
The Assistant Director of Plaster Student Union-Building Services and Student Training reports to and is supervised by the Assistant Dean of Students/Director of Plaster Student Union and directly supervises the Student Games Center Manager, the Student Information Desk Manager, the Student Graphic Designers, the Marketing Graduate Assistant, and the Web and Computer Graduate Assistant.
OFFICE OF HUMAN RESOURCES
JANUARY 2007
