1768 Assistant Director, College and Constituency Engagement

POSITION IDENTIFICATION

TITLE Assistant Director, College and Constituency Engagement

CLASSIFICATION NUMBER 1768

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Executive Director of Engagement and Alumni Relations

GENERAL FUNCTION

The Assistant Director, College and Constituency Engagement serves as an integral member of the Alumni Relations team, spearheading affinity-based alumni engagement and education initiatives that leads to lifelong relationships with the university and increases giving participation among alumni. The Assistant Director, College and Constituency Engagement facilitates college and constituency alumni engagement and volunteerism through effective event management, communication, volunteer management and relationship-building by coordinating on-campus and online events, reunions, Homecoming, and activities for alumni. The Assistant Director, College and Constituency Engagement is responsible for providing leadership, stewardship, and guidance to colleges and affinity groups to increase engagement efforts and philanthropic support with alumni and friends of the respective constituency and supports the communication efforts for the programs. The Assistant Director, College and Constituency Engagement works under the direction of the Executive Director of Engagement and Alumni Relations.  

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A bachelor’s degree is required. A master’s degree is preferred. A degree or an advanced degree in an area of business, communication, marketing, hospitality, or related study is preferred.

Experience: At least three years of successful professional experience including prior experience in alumni relations, fundraising, sales, event planning, non-profit, or a related field with experience in planning alumni activities and/or educational programming to effectively engage a wide range of constituencies is required. Proven consultative and collaboration successes, along with a client service orientation approach to work and demonstrated effectiveness in administrative, personnel, and financial management is required. Proven success in interacting with a varied population of internal and external partners at a high level of integrity is required. Demonstrated ability to build consensus and develop strong relationships at all levels within an organization is required. Knowledge of Missouri State’s programs and traditions is preferred.

Skills: Exceptional interpersonal, verbal, and written communication skills including ability and comfort in making group presentations are required. Demonstrated ability to work closely and effectively with university alumni, administrators, and faculty is required. The ability to effectively manage multiple projects and work assignments from a variety of staff and volunteers is required. Strong relationship management skills to build trusting and confidential relationships with stakeholders and volunteers is required. Ability to adapt quickly, meet deadlines, manage change and be a self-starter committed to follow through and work without close supervision is required. Adept in social media platforms and ability to work in web-based content management system is required. Proficiency with Microsoft Office products, especially Word and Excel, is required. Strong data analytic skills are preferred. 

Effort: This position organizes events and is frequently required to transport boxes of promotional materials and media equipment weighing twenty-five to fifty pounds.

Other: The scope of the job requires travel and attendance at evening and/or weekend activities, meetings, alumni events, athletics-related events, seminars, and workshops. Must be bondable.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Plans, promotes, coordinates, executes, and evaluates alumni engagement programs, projects, and events for college and constituency alumni.

2. Collaborates with the of college and constituency leaders to pursue and promote the overall goals related to communications, fundraising, and alumni engagement.

3. Plans, coordinates, and promotes University Homecoming. Coordinates and convenes university-wide stakeholder planning committee meetings and represents alumni advisory boards for colleges, departments, and affinity organizations to ensure collaborative communication and planning efforts are leveraged to grow alumni engagement in planning a comprehensive event.

4. Works closely and effectively with university administrators and faculty members to support college and constituency programs.

5. Serves as liaison to the Black Alumni Council and serves future constituency-based Alumni Councils.

6. Manages event planning and coordinates logistics for on-campus events like reunions, banquets, and meetings.

7. Collaborates with Advancement Communication on digital strategy and online updates for College and Constituency communications and events by supporting the Advancement Division’s communication calendar and coordinating various communications and strategizing and implementing targeted alumni communication efforts.

8. Assists in the oversight of Alumni Association Board of Directors activities to achieve Advancement’s goals and objectives to develop and grow college and constituency engagement.

9. Serves as liaison to alumni councils and alumni advisory boards supporting college departments, diversity and inclusion, and student organizations.

10. Co-supervises a Graduate Assistant and provides a meaningful work experience for them to support and impact college and constituency programs.

11. Determines, compiles, and reports metrics on a recurring basis to demonstrate the college and constituency impact on engagement and annual giving participation rate.

12. Contributes to the growth and effectiveness of the Missouri State University Alumni Association by researching and implementing best-in-class programs and initiatives.

13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

14. Contributes to the overall success of University Advancement by performing all other duties and responsibilities as assigned by the Executive Director of Engagement and Alumni Relations.

SUPERVISION

The Assistant Director, College and Constituency Engagement reports directly to the Executive Director of Engagement and Alumni Relations.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 2.0 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.