1767 Assistant Director, Student and Young Alumni Engagement

POSITION IDENTIFICATION

TITLE Assistant Director, Student and Young Alumni Engagement

CLASSIFICATION NUMBER 1767

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Executive Director of Engagement and Alumni Relations

GENERAL FUNCTION

The Assistant Director, Student and Young Alumni Engagement serves as an integral member of the Alumni Relations team, spearheading engagement and education initiatives that lead to lifelong relationships with the university and increase giving participation of students and young alumni. The Assistant Director, Student and Young Alumni is the advisor to the Student Alumni Association and is responsible for the organization’s purpose and growth, assists with planning Homecoming events and student organization reunions, and is responsible for the university’s young alumni engagement strategy overseeing the Young Alumni Council, and partnering with campus colleagues to increase young alumni participation. The Assistant Director, Student and Young Alumni is a key relationship-builder, identifying and creating opportunities to drive philanthropic support for causes which current students and young alumni are most passionate, focusing on three giving initiatives: Senior Class Gift, Bears Give (Giving Day), and student philanthropy initiatives. The Assistant Director, Student and Young Alumni Engagement works under the direction of the Executive Director of Engagement and Alumni Relations.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A bachelor’s degree is required. A master’s degree is preferred. A degree or an advanced degree in an area of business, communication, marketing, hospitality, or related study is preferred.

Experience: At least three years of experience in event planning, fundraising, educational programming, and/or alumni activities, admissions and/or student recruitment activity is preferred. Experience working with high school and college personnel is preferred. Previous successful experience managing volunteers and special events is preferred. Experience writing, editing, and developing promotional materials for publications and events is preferred. Knowledge of Missouri State’s programs and traditions is preferred.

Skills: Exceptional interpersonal skills are required. Outstanding verbal and written communication skills as well as excellent public speaking skills are required. Ability to function independently and without close supervision, be a self-starter committed to follow through, and manage competing priorities is required. Ability to adapt quickly, meet deadlines, and manage change is required. Technology and software proficiency particularly in Microsoft Office, social media, and data analytics is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: This position organizes events and is frequently required to transport boxes of promotional materials and media equipment weighing twenty-five to fifty pounds.

Other: The scope of the job requires travel and attendance at evening and/or weekend activities, meetings, alumni events, athletics-related events, seminars, and workshops.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Responsible for advising and maximizing the Student Alumni Association experience.

2. Collaborates with the Director of Annual Giving and the Division of Student Affairs to establish clear strategies, develop action plans, and set goals and priorities, employing fresh outreach methods and tactics, as well as provide guidance on the approach to student facing marketing efforts.

3. Works closely and effectively with university administrators and faculty members to support young alumni and student engagement programs and demonstrate the importance of a healthy culture of philanthropy in this demographic.

4. Collaborates with Advancement Communications on digital strategies and online updates for young alumni and student communications and events. Leverage social media to engage target populations with segmentation messaging.

5. Coordinates with Advancement Communications to execute communications, brochures, letters, news articles, MSU magazine stories, and various marketing materials.

6. Assists in the oversight of Alumni Association Board of Directors activities to achieve Advancement’s goals and objectives to develop and grow student and young alumni engagement.

7. Serves as a resource to assist student organizations that focus on fundraising and are seeking to increase their impact on the Missouri State campus community.

8. Supervises a Graduate Assistant and provides a meaningful work experience for them to support and impact student and young alumni programs.

9. Determines, compiles, and reports metrics on a recurring basis to demonstrate the student and young alumni program impact on engagement and annual giving participation rate.

10. Assists in the planning of Homecoming by working with the Homecoming Committee and Assistant Director, College and Constituency Engagement.

11. Contributes to the growth and effectiveness of the Missouri State University Alumni Association by researching and implementing best-in-class programs and initiatives.

12. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

14. Contributes to the overall success of University Advancement by performing all other duties and responsibilities as assigned by the Executive Director of Engagement and Alumni Relations.

SUPERVISION

The Assistant Director, Student and Young Alumni Engagement reports to the Executive Director of Engagement and Alumni Relations.

OFFICE OF HUMAN RESOURCES

MARCH 2022

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 2.0 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.