1707 Investigator

POSITION IDENTIFICATION

TITLE Investigator

CLASSIFICATION NUMBER 1707

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director of the Office for Institutional Compliance (OIC)

GENERAL FUNCTION

The Investigator assists the OIC in ensuring University compliance with applicable laws and regulations relating to the University’s Title IX and Equal Opportunity (EO) compliance programs, and other related federal and state laws. The Investigator’s primary role is to conduct investigations of complaints of alleged discrimination and harassment, across the University’s Springfield, West Plains, and Mountain Grove campuses. The Investigator works closely with the Director of the OIC (who also serves as the Title IX Coordinator) and the Assistant Director of the OIC (who also serves as the Deputy Title IX Coordinator).

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Bachelor’s degree is required. Earned graduate credit hours from an accredited college or university in an applicable area/field (e.g., the social sciences, counseling, human resources administration, student affairs) may substitute on a year-for-year bases for the required experience at a rate of twenty-four (24) earned graduate credit hours for one year of experience.

Experience: At least one year of professional work experience in an applicable area/field that lends cross-over skills, or one year of investigatory experience, is required. Experience investigating allegations of discrimination or harassment based on a protected class is preferred, as is experience in working with victims of sexual misconduct, domestic violence, and/or other types of trauma. Familiarity with Title IX and Equal Opportunity Law is required. Experience presenting educational and/or training materials is required.

Skills: Strong organizational, interpersonal, writing and speaking skills, and the ability to communicate effectively within a university environment are required. The ability to work independently in a time-sensitive environment is required. Demonstrated ability to work with individuals from a variety of backgrounds, including victims of sexual assault, domestic violence, or other types of trauma is required. Demonstrated ability to oversee and manage caseload in a manner that ensures the prompt, effective, and equitable conclusion of such matters is required. Strong organizational and records management skills are required. The ability to condense large quantities of narrative information into a meaningful summary and brief others accordingly is required. Must be task-oriented and self-directed. Computer application skills (word processing, spreadsheet, file management) are required. Attention to detail, multi-tasking abilities, and the ability to be self-directed and meet deadlines while remaining focused and composed are required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Investigates complaints of discrimination and harassment based on a protected class, primarily sex-based complaints (e.g. sexual misconduct, sexual harassment, domestic violence, dating violence, and stalking) involving members of the University community (including the University’s Springfield, West Plains, and Mountain Grove campuses).

2. Uses self-regulation to manage, organize, and prioritize a large caseload, and other assignments, to ensure timely resolution of complaints and projects.

3. Helps monitor compliance with all procedures and requirements outlined in applicable University / departmental policies.

4. Prepares documents and reports as necessary for investigations and other assignments.

5. Maintains professional and complete documentation and files.

6. Travels to the University’s West Plains and Mountain Grove campuses as needed.

7. As assigned by the OIC Director, may provide training to University faculty, staff, and students regarding discrimination and harassment based on a protected class, including Title IX.

8. As assigned by the OIC Director, may help maintain departmental webpages.

9. Contributes to an environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Participates in self-directed professional reading, develops professional contacts with colleagues, and attends professional development courses and trainings to ensure a full understanding of the legal requirements and best practices related to relevant compliance areas.

11. Participates in internal and external trainings as assigned.

12. Contributes to the overall success of the department and University by performing other duties as assigned by the Title IX Coordinator/OIC Director.

SUPERVISION

The Investigator reports to and receives administrative supervision from the Director of the OIC, functions independently within the guidelines of the University’s personnel policies and regulations, and exercises independent judgment and initiative in planning, organizing, and completing assignments.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.