1703 Director of Correctional Programs - WP
POSITION IDENTIFICATION
TITLE 1703 Director of Correctional Programs-WP
CLASSIFICATION NUMBER 1703
GRADE 44
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR: Dean of Academic Affairs
GENERAL FUNCTION
The Director will act as primary liaison to the Missouri Department of Corrections
and individual facilities and staff, as well as develop and oversee recruitment and
student support, training and oversight, and management of day-to-day activities and
operations in coordination with the Dean of Academic Affairs’ office and other campus
offices. Management of the day-to-day activities and operations of the correctional
program, leading correctional program development efforts; and serving as a spokesperson
to effectively convey the mission and activities of the correctional program to a
variety of constituencies.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required. A Master’s degree in a related field is
preferred.
Experience: Five or more years’ experience working in an educational setting within
a correctional facility is required. Experience in higher education is preferred.
Supervisory experience is preferred. An equivalent combination of years of experience
and education may be considered for substitution of educational requirements.
Skills: Knowledge of the correctional system in Missouri. Strong oral and written
communication skills as well as excellent interpersonal skills are preferred. Ability
to plan, develop and implement procedures and policies to facilitate student success
is required. The ability to develop knowledge of, respect for, and skills to engage
with those of other cultures or backgrounds is required.
Other: The position may require evening and weekend work and will require overnight,
out-of-town travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Acts as the liaison between the Department of Corrections (DOC) central office
administration and the University.
2. Works with Dean of Academic Affairs, DOC Administration, and Facility Administration
and participates in the development, implementation, and interpretation of new or
revised program initiatives.
3. Works with the Dean of Academic Affairs and facility site directors to ensure the
identification, screening and recruiting of students aligns with the University goals.
4. Works with the Dean of Academic Affairs on projects, enrollment goals and class
size each semester.
5. Oversees processes relating to site inventory of student textbooks and instructional
supplies.
6. Ensures site directors maintain student privacy and record keeping according to
the Family Education Rights and Privacy Act (FERPA).
7. Monitors site director interaction with students, faculty, and DOC staff.
8. Conducts and documents weekly meetings with site directors to review processes,
implement new standards, provide training; compiles reports on a variety of programmatic
issues.
9. Participates in interview process for new site employees; trains, supervises, and
evaluates site employees.
10. Coordinates enrollment, financial, and technical activities with other campus
offices.
11. Works with vendors (i.e., Securus, JPay) to ensure student access to courses.
12. Facilitates a work environment that encourages knowledge of, respect for, and
development of skills to engage with those of other cultures or backgrounds.
13. Ensures that miscellaneous assignments related to the success of correctional
facility programs are completed in the best interests of the campus by accepting and
accomplishing tasks which are delegated by the Dean of Academic Affairs.
14. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, attending professional development courses,
and attending training and/or courses as directed by the supervisor.
15. Contributes to the overall success of the Correctional Programs by performing
all other duties and responsibilities as assigned by the Dean of Academic Affairs,
West Plains.
SUPERVISION: The Director of Correctional Programs is supervised by the Dean of Academic Affairs,
West Plains and may supervise both full and parttime employees at correctional facilities.
OFFICE OF HUMAN RESOURCES
July 2022
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 4.0 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.
Factor 2: Supervisory Responsibility
Level 3.0 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Interactions with Others
Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.
Factor 4: Job Controls and Guidelines
Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.
