POSITION IDENTIFICATION
TITLE China Programs Coordinator - COAL
CLASSIFICATION NUMBER 1682
GRADE 42
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Dean, College of Arts and Letters
GENERAL FUNCTION
The China Programs Coordinator - COAL works under the supervision of the Dean of the
College of Arts and Letters and assists in the development and marketing of international
programs with China. The China Programs Coordinator-COAL facilitates and enhances
University partnerships with China. The China Programs Coordinator - COAL supports
the existing partnerships with Ningxia University and Chongqing University by providing
research and programmatic support for academic programs. The China Programs Coordinator
- COAL works closely with the Dean of the College of Arts and Letters in fostering
the growth of all China and international programs at Missouri State University.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: Master’s degree in Professional Writing with relevant concentration or
related is required.
Experience: At least one year of experience working in a University setting is required.
Skills: Effective oral and written communication skills are required. Knowledge of
both U.S. and Chinese cultures and higher education systems is required. Demonstrated
skill using Microsoft Office applications is required. A record of inclusive conduct
and evidence of multicultural skills in the workplace is required. Verbal and written
fluency in English and Mandarin required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Researches competitor programs in the United States and China, including costs
and curriculum, admission requirements, and services offered.
2. Conducts market analyses and develops program expansion plans.
3. Designs marketing materials and creates resources to support faculty and student
participation the academic departments within the College of Arts and Letters.
4. Assesses student preferences and needs by conducting focus groups, designing and
administering questionnaires, and analyzing data.
5. Uses Microsoft Excel and other Microsoft Office tools (PowerPoint, Publisher, Access,
Project, Visio) in completing day-to-day responsibilities.
6. Monitors retention rates for students enrolled in China programs and develops and
implements strategies for improvement.
7. Conducts economic impact analysis of the program and potential program changes.
8. Measures student, faculty, and sponsor satisfaction related to the College of Arts
and Letters.
9. Contributes to a work environment that encourages knowledge of, respect for, and
development of skills to engage with those of other cultures or backgrounds.
10. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, and attending professional development courses.
11. Contributes to the overall success of the College of Arts and Letters by performing
all other duties as assigned.
SUPERVISION
The China Programs Coordinator - COAL is supervised by the Dean, College of Arts and
Letters.
OFFICE OF HUMAN RESOURCES
AUGUST 2022
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.
Factor 2: Supervisory Responsibility
Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.
Factor 3: Interactions with Others
Level 3.0 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.
Factor 4: Job Controls and Guidelines
Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 2.0 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.
