1451 Executive Director, Athletic and Entertainment Facilities

POSITION IDENTIFICATION

TITLE Executive Director, Athletic and Entertainment Facilities

CLASSIFICATION NUMBER 1451

GRADE 48

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director of Athletics

MAJOR ADMINISTRATOR President

GENERAL FUNCTION

The Executive Director, Athletic and Entertainment Facilities manages Juanita K. Hammons Hall for the Performing Arts (JKHHPA) and athletics’ facilities, including JQH Arena, Hammons Student Center (HSC), Betty and Bobby Allison North and South Stadiums, and Plaster Stadium. The Executive Director, Athletic and Entertainment Facilities has oversight over the operation of the Hall and athletics’ facilities and provides direction on scheduling, including athletic events, University events, concerts, etc., and utilization of all spaces in those venues, supervises employees, and represents the University to vendors and contractors. The Executive Director, Athletic and Entertainment Facilities ensures that the Hall, Hammons Student Center, Betty and Bobby Alison North and South Stadiums, and Plaster Stadium serve the intramural, academic, and special events needs of the University and support the intercollegiate athletics program through administrative oversight and supervision.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A bachelor’s degree is required with an emphasis in Management, Business Administration, or Communications.  A master’s degree in the disciplines listed above is preferred.

Experience: At least eight years of experience in the direct management of a comparable arts facility, sports venue, or performance venue with direct responsibility for budget, personnel, facility, and equipment is required. Experience in crowd management and contract negotiations with performers and promoters are required.

Skills: Strong verbal and written communication skills are required. Excellent interpersonal skills are required. Organizational skills, particularly in planning, setting deadlines, and evaluating performance are required. Managerial and supervisory skills are required. 

Other: The scope of the job frequently requires attendance at evening and/or weekend events, activities, performances, lectures, and/or rehearsals and during major special, sports, or university-sponsored events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Establishes and coordinates the philosophy and artistic direction of the Juanita K. Hammons Hall for the Performing Arts by defining the role of the Hall which includes developing and implementing the policy for development activities and utilization of facilities.

2. Promotes the Hall and athletics’ facilities activities and facilitates growth of programming by performing short- and long-term planning for staffing, budgeting, and development resources.

3. Promotes the reputation of the Juanita K. Hammons Hall for the Performing Arts as a performance facility of regional importance by actively participating in regional and state-wide arts organizations and representing the Hall at functions and meetings as necessary.

4. Establishes a cooperative relationship between the University’s athletic and entertainment facilities, the community, and the campus community by serving as liaison for the facilities with various professional groups, educational departments, and individuals who can contribute to the success of the facilities’ operations.

5. Completes special projects in a timely, thorough, and professional manner, which may require long hours and travel, by conducting the background and informal research needed to successfully complete assigned projects.

6. Provides leadership and direction in the daily maintenance, operation, and upgrading of facilities and support operations.

7. Engenders acceptance and enthusiasm for the Hall and athletics facilities.

8. Generates revenue and enhances the profile of venues by providing leadership in booking, rental, and promotion of major entertainment events in all venues.

9. Ensures that athletics facilities serve the fitness, intramural, academic, and special events needs of the University and support the intercollegiate athletics program by providing executive oversight to the formulation and implementation of operational policies and procedures that support the utilization priorities of the University and an appropriate balance among facility users.

10. Provides oversight to ensure that the management staff of athletics’ facilities provide effective supervision of all events and that contractual agreements with commercial entertainment, non-profit, and public service organizations that provide entertainment or use the facility promote a positive image of the University, protect University facilities from potential damage, generate revenue, are consistent with the University's policies, and can be supported within the capability of the facility without significant modifications.

11. Ensures that the management staff of the Hall and athletics’ facilities maximize the utilization of all facilities, coordinate with other University programs, departments, and staffs, and develop long-range schedules which prioritize use of the facilities.

12. Provides executive oversight of the management staff of the Hall and athletics’ facilities to assure the facilities are properly maintained and funds are budgeted for maintenance, repair, and renovations.

13. Reviews the preparation and implementation of the budgets for the Hall and athletics’ facilities.

14. Abides by and complies with National Collegiate Athletic Association (NCAA) and Conference rules, academic standards, requirements, and policies of the University, and all guidelines and policies of the Athletics department and reports any concerns of compromise or violation of rules, standards, guidelines or policies to the Director of Athletics or the Assistant Director of Athletics for Compliance.

15. Participates as a fully productive member of the professional staff by adhering to all University policies and procedures and the internal policies and procedures of Intercollegiate Athletics.

16. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as approved by the President.

17. Contributes to the overall success of the Juanita K. Hammons Hall for the Performing Arts, Hammons Student Center, Betty and Bobby Allison North and South Stadiums, Plaster Stadium, and JQH Arena by performing all other duties and responsibilities as assigned by the Director of Athletics.

SUPERVISION

The Executive Director, Athletic and Entertainment Facilities is supervised by the Director of Athletics, supervises professional and support staff, and makes recommendations which are given particular weight regarding the hiring, firing, advancement, promotion, and other changes of status of those supervised.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 5.0 - 3300 Points: Knowledge of the principles and methods of an administrative, managerial, or professional field such as accounting or auditing, financial management, information technology, business administration, human resources, engineering, law, social sciences, communications, education, or medicine. Knowledge permits employee to supervise projects and/or departments using standard methods to improve administrative and/or line operations. Knowledge also permits employee to plan steps and carry out multi-phase projects requiring problem definition and modified techniques, to coordinate work with others, and to modify methods and procedures to solve a wide variety of problems. Knowledge at this level requires a Bachelor's or Master's degree with substantial related work experience, including up to two years of administrative or supervisory experience. Alternatively, this level may require a professional or clinical degree beyond the Bachelor's degree with moderate related work experience; knowledge requirements include significant levels of related work experience.

Factor 2: Supervisory Responsibility

Level 5.0 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 5.0 - 850 Points: Interactions are highly unstructured and incumbents are often required to resolve difficult and unstructured problems. Interactions are commonly with administrators, cost-center heads, high level committees, or external constituents in order to defend, negotiate, or resolve controversial and/or long-range issues and problems. Interactions occur in situations subject to divergent views, skepticism, resistance, uncooperative attitudes, and conflicting objectives. Interactions often require high levels of interpersonal skill and require the ability to influence, interrogate, or control others through debate, persuasion, or authoritative recognition and require strong analytical and decision-making skills.

Factor 4: Job Controls and Guidelines

Level 4.0 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.

Factor 5: Managerial Responsibility

Level 5.0 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.