POSITION IDENTIFICATION
TITLE Director, University Safety
CLASSIFICATION NUMBER 1361
GRADE 48
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Vice President for Administration and Finance
GENERAL FUNCTION
The Director, University Safety plans, organizes, and leads all aspects of the University’s
safety, security, and transportation systems by overseeing the Campus Safety, Dispatch,
Transportation Services, and Emergency Preparedness units, and coordinating with the
Springfield Police Department through its contract with Missouri State University. The
Director, University Safety assesses the effectiveness of public safety efforts, programs,
policies, and procedures and exercises oversight of various departmental budgets.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required; a Bachelor’s or Master’s degree in emergency
management, business administration, public administration, political science, criminal
justice, or a related field is preferred.
Experience: A minimum of five years of experience managing a complex organization
is required; professional experience in emergency management, emergency services,
security, transportation, or safety is required. Organizational planning and development
experience is required. Experience in the management of complex budgeting systems
is required. Grant writing and grant management experience is preferred.
Skills: Leadership and supervisory skills are required. Analytical skills are required.
Strong verbal and written communication skills are required. Excellent interpersonal
skills are required. Computer literacy is required. The ability to develop training
and performance standards is required. The ability to manage a budget is required.
The ability to solve problems and make appropriate decisions is required. The ability
to clearly communicate ideas, facts, and concepts to all constituencies of the University
is required. The ability to develop policy and procedures is required.
Effort: The position requires travel throughout campus, including stairways in buildings. The
nature of this job requires the mental and physical ability to respond quickly to
events and emergency situations throughout campus.
Other: The scope of this position requires being available, except while on approved
leave, twenty-four hours a day/seven days a week via communication devices to respond
to emergency situations. This position may require evening and weekend work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Oversees Campus Safety and assures a safe and secure environment and reduces the
potential for on-campus crimes, property losses, and personal injuries.
2. Facilitates a cooperative working relationship with the Springfield Police Department
Substation and other emergency services organizations.
3. Ensures the University's compliance with governmental regulatory programs regarding
campus safety and security, including the Jeanne Clery Disclosure of Campus Security
Policy and Campus Crime Statistics Act.
4. Oversees a campus dispatch center that includes surveillance camera, alarm, mass
communication, computer-aided dispatch, and radio communications systems.
5. Oversees the University’s transportation system, including vehicle fleet, parking,
and shuttle systems.
6. Oversees the University’s emergency management program and assures the University’s
ability to respond to emergencies, effectively manage incidents, and systematically
restore the campus to full operation following adverse events.
7. Ensures the Office of University Safety has effective leadership, resources to
develop employees professionally, and resources and equipment necessary to fulfill
their mission.
8. Exercises leadership by coordinating the planning and monitoring of the departmental
budgets.
9. Participates in community and professional organizations, represents the University
at professional meetings, and establishes and maintains effective relationships with
law enforcement, emergency planning/management groups, and community organizations.
10. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, attending professional development courses,
and attending training and/or courses required by the Vice President for Administrative
Services.
11. Contributes to the overall success of the Office of University Safety by performing
all other duties and responsibilities as assigned by the Vice President for Administration
and Finance.
SUPERVISION
The Director, University Safety is supervised by the Vice President for Administration
and Finance and supervises professional and support staff.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2025
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 5.0 - 3300 Points: Knowledge of the principles and methods of an administrative, managerial, or professional field such as accounting or auditing, financial management, information technology, business administration, human resources, engineering, law, social sciences, communications, education, or medicine. Knowledge permits employee to supervise projects and/or departments using standard methods to improve administrative and/or line operations. Knowledge also permits employee to plan steps and carry out multi-phase projects requiring problem definition and modified techniques, to coordinate work with others, and to modify methods and procedures to solve a wide variety of problems. Knowledge at this level requires a Bachelor's or Master's degree with substantial related work experience, including up to two years of administrative or supervisory experience. Alternatively, this level may require a professional or clinical degree beyond the Bachelor's degree with moderate related work experience; knowledge requirements include significant levels of related work experience.
Factor 2: Supervisory Responsibility
Level 5.0 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.
Factor 3: Interactions with Others
Level 5.0 - 850 Points: Interactions are highly unstructured and incumbents are often required to resolve difficult and unstructured problems. Interactions are commonly with administrators, cost-center heads, high level committees, or external constituents in order to defend, negotiate, or resolve controversial and/or long-range issues and problems. Interactions occur in situations subject to divergent views, skepticism, resistance, uncooperative attitudes, and conflicting objectives. Interactions often require high levels of interpersonal skill and require the ability to influence, interrogate, or control others through debate, persuasion, or authoritative recognition and require strong analytical and decision-making skills.
Factor 4: Job Controls and Guidelines
Level 4.0 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.
Factor 5: Managerial Responsibility
Level 5.0 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.
