POSITION IDENTIFICATION
TITLE Bookstore Manager - West Plains
CLASSIFICATION NUMBER 1360
GRADE 44
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Vice-Chancellor of Student Services
GENERAL FUNCTION
The Bookstore Manager – West Plains administers all aspects of the college store operation including personnel, purchasing, inventory, merchandising, accounting, advertising, security, and all other functions associated with serving the customer.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: An Associate’s degree is required; a Bachelor’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least three years of experience in a responsible retail capacity is required; experience in retail management is required. Experience in the use of software, particularly all Microsoft Office products is required.
Skills: Knowledge of retail operations and management, including purchase and inventory control, budget management, fiscal management, and accounting management is required. The ability to analyze profit and loss statements is required. The ability to utilize computer software programs to achieve these management tasks is required. Supervisory and administrative ability is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: The ability to occasionally lift and move objects weighing up to fifty pounds is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures departmental compliance with University policies and the Student Services mission by reviewing and approving the store’s plans, goals, objectives, and service activities and evaluating progress towards their accomplishment.2. Develops effective departmental procedures in compliance with University policies, encourages growth in each area of the store by developing new procedures and improving present procedures, manages funds and budget limits by coordinating and maintaining the annual store budget, and ensures a profitable operation for the University by making decisions using the profit and loss statement as a guideline.
3. Maintains control of purchases for the store by authorizing bid requests and recommending acceptance of new contracts.
4. Provides leadership for the store by seeking new markets and business opportunities for the store, including e-commerce opportunities and evolving textbook and academic resource and delivery methods.
5. Communicates the status of the store’s operations by providing periodic reports to the Business Office and to the Vice-Chancellor of Student Services.
6. Manages ticket sales at the store and athletic event sites by supervising ticket sales staff and maintaining financial records and reports.
7. Ensures effective provision of products and services to extended campuses of Missouri State University-West Plains.
8. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Vice-Chancellor of Student Services.
10. Helps to assure the overall success of Student Services by performing all other duties as assigned.
SUPERVISION
The Bookstore Manager – West Plains is supervised by the Vice-Chancellor of Student Services. The Bookstore Manager supervises and coordinates the store and ticket sales staff.
OFFICE OF HUMAN RESOURCES
REVISED MAY 2023
