POSITION IDENTIFICATION
TITLE Manager, Campus Safety
CLASSIFICATION NUMBER 1347
GRADE 44
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Associate Director, University Safety
GENERAL FUNCTION
The Manager, Campus Safety assists in developing and implementing the University’s safety program which is designed anticipate, identify, and prevent crime, accident, fire, and other loss risks and initiate action to remove or reduce public safety risks. The Manager, Campus Safety manages the campus safety services function of University Safety, supervises safety personnel, and maintains a consistent response to all areas of campus. The Manager, Campus Safety develops and maintains standards of performance for activities performed by safety personnel and monitors progress in achieving performance standards. The Manager, Campus Safety delivers safety training programs, crime prevention and education programs, and community awareness programs in coordination with the Manager, Emergency Preparedness.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is preferred. A Bachelor’s degree with an emphasis in Safety, Public Administration, Business Administration, Criminal Justice, or a field related to safety is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: Three years of experience in law enforcement, emergency services, or safety related field is required and must include two years of operations management and personnel supervision experience. Management level experience in public safety is preferred. Experience in a higher education setting is preferred.
Certification and Training: Must have or obtain a valid Missouri motor vehicle operator’s license. Current certifications for Adult, Child, and Infant cardiopulmonary resuscitation (CPR) and Automated External Defibrillators (AED) are required and must be maintained throughout appointment. Successful completion of Incident Command System (ICS) 100, 200, 300 and National Incident Management System (NIMS) 700 and 800 training is required or must be completed within one year of appointment.
Skills: Leadership and supervisory ability are required. Analytical skills are required. Strong verbal and written communication skills are required. Excellent interpersonal skills are required. Computer literacy is required. The ability to develop training and performance standards is required. The ability to develop policy and procedures is required. Public speaking skills in order to make presentations about policy, safety regulations, and safety topics are required. The ability to assess safety and security events quickly and accurately and respond decisively is required.
Effort: The nature of the job requires frequent travel throughout campus, including stairways in buildings. The nature of this job requires both mental and physical ability to respond quickly to events and emergency situations throughout campus. This position requires the ability to lift and move objects such as spare tires, wheel clamps, fallen tree limbs or other objects impeding traffic, etc.
Other: The scope of the position requires occasional weekend and evening work, providing oversight of the activities of three shifts operating around-the-clock. This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Maintains standards of performance for Campus Safety Services, monitors progress toward the achievement of performance standards, observes and evaluates staff performance, supervises operations, ensures the enforcement of laws, rules, and regulations in a manner consistent with established policies and procedures, and corrects deficiencies in performance through coaching and training.2. Ensures scheduling of Campus Safety Services staff to optimize safety of the campus and communicates effectively with the Springfield Police Department Substation staff to coordinate departmental coverage of the campus in conjunction with Substation operations.
3. Ensures that personnel are properly trained by implementing the approved training programs, coordinating the use of training facilities and resources, recommending additional training based on a determination of the type and amount of training required in specific safety topics, coordinating with certifying agencies to train, test, and verify annual certification in the required skills.
4. Assists in supervision of the University’s parking operations by ensuring the enforcement of University parking regulations and coordinating with Transportation Services for events and activities that impact regular enforcement.
5. Establishes a pro-active environment in maintaining campus safety and security by gathering and analyzing relevant information about situations or events which may disrupt normal campus activity or threaten the safety and security of University persons and property, advising the Associate Director, University Safety about vulnerabilities, recommending and implementing appropriate corrective actions, and monitoring expected outcomes.
6. Develops and implements effective campus crime prevention programs for students, faculty, and staff and manages door locking and unlocking schedules for routine operations as well as for special events and activities.
7. Assists in the supervision of Campus Safety Services’ response when the University Emergency Operations Plan is activated, coordinates with the Manager, Emergency Preparedness during events and activities to ensure preparedness for emergencies, and ensures that emergency equipment is regularly inspected and operational.
8. Meets regularly with University community groups to obtain input on safety issues and to respond and resolve questions, issues, or concerns about safety or security issues on campus and promotes an awareness of safety issues to the University community by providing presentations and printed resource material about safety topics to students, faculty, and staff.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Associate Director, University or designee.
10. Contributes to the overall success of the Department of University Safety by performing all other duties and responsibilities as assigned.
SUPERVISION
The Manager, Campus Safety is supervised by the Associate Director, University Safety and supervises Campus Safety Specialists, Leads, and Supervisors.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2025