1344 Associate Director, University Safety

POSITION IDENTIFICATION

TITLE Associate Director, University Safety

CLASSIFICATION NUMBER 1344

GRADE 46

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, University Safety

GENERAL FUNCTION

The Associate Director, University Safety serves as second in command of the Office of University Safety. The position oversees one or more of the major divisions of the Office of University Safety, such as Campus Safety, Dispatch, Emergency Preparedness, and Transportation Services and assists with leadership of the Office of University Safety.  The Associate Director, University Safety manages operations and supervises personnel, oversees the development of and maintains standards of performance for activities performed, and monitors progress in achieving performance standards. The Associate Director, University Safety coordinates with emergency services agencies and the Springfield Police Department Substation, identifying and coordinating technical and professional resources to ensure the most effective safety, security, preparedness and transportation operations for the University. The Associate Director, University Safety may be assigned to oversee the University’s Clery compliance efforts and advise University administration about those efforts. The Associate Director, University Safety develops and implements the University's safety program, which anticipates, prevents, and reduces risks through prevention, protection, mitigation, and response efforts.  

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A bachelor's degree is required, with emphasis in Public Administration, Management, Safety, Criminal Justice, Emergency Management, Fire Administration, Homeland Security or a related field, preferred.  A master's degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: A minimum of five years of experience in safety, security, law enforcement, emergency management, fire service, emergency services, or a related field is required; experience must include at least two years of operations management and supervision of full-time personnel.

Certification: Completion of Incident Command System (ICS) 100, 200, 300, 400 and National Incident Management System (NIMS) 700 and 800 training is required or must be completed within one year of appointment.

Skills: Leadership and supervisory ability are required. Analytical skills are required. Strong verbal and written communication skills are required. Excellent interpersonal skills are required. Computer literacy is required. The ability to develop training and performance standards is required. The ability to manage a budget is required. The ability to solve problems and make appropriate decisions is required. The ability to clearly communicate ideas, facts, and concepts to people who represent all constituencies of the University is required. A working knowledge of federal regulations affecting campus safety is required. The ability to develop policy and procedures is required. 

Effort: The job requires travel to other campuses and frequent travel throughout each campus, including stairways in buildings. The job requires both mental and physical ability to respond quickly to events and emergency situations throughout campus. 

Other: A valid driver’s license is required. The scope of the position requires occasional weekend and evening work, providing management oversight of the activities of three shifts operating around-the-clock. This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or emergencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides leadership by overseeing the development and maintenance of standards of performance for one or more of the major divisions of University Safety, establishing systems to monitor progress toward achievement of performance standards, observing and evaluating staff performance, ensuring the enforcement of laws, rules, and regulations in a manner consistent with established policies and procedures, and correcting deficiencies in performance through coaching and training.

2. Provides management by assisting with planning and preparing annual budget recommendations, monitoring budget compliance, developing programs, policies, and procedures to support the Office of University Safety’s mission, and serving as director in the director’s absence.

3. Assures the safety and law enforcement capabilities and resources of the Office of University Safety are effectively applied by developing and maintaining cooperative working relationships with emergency services agencies, identifying and utilizing the technical and professional resources available from those agencies, communicating effectively with the Springfield Police Department Substation staff, and coordinating coverage of the campus in conjunction with substation operations.

4. Assures reliable services through high-quality personnel by serving as the liaison for departmental recruiting and selection processes with the Office of Human Resources, overseeing and reviewing training standards, and approving the initial and ongoing training programs provided to employees.

5. Ensures compliance with the Clery Act for the Springfield, Mountain Grove, West Plains, and other associated campuses by determining Clery geography, assessing crimes, issuing emergency notices and timely warnings, and completing the annual security report.

6. Ensures relevant information about situations or events that may disrupt normal campus activity or threaten the safety and security of university persons and property is properly gathered and analyzed, advises the Director of University Safety about vulnerabilities, recommends and implements appropriate corrective actions, and monitors the expected outcomes.

7. Plans, implements, and oversees the evaluation of appropriate safety, security and preparedness programs, develops and implements effective community outreach programming for students, faculty, and staff, and provides environmental design input to enhance loss prevention in new construction and renovations of existing facilities.

8. Oversees safety, security and preparedness for routine campus events, special events, athletic activities, and staffs an incident command post as required.

9. Determines traffic problem areas, such as vehicle congestion, occurrences of accidents, personal vehicle security, traffic flow and control, and violations of city and University vehicle and making recommendations for appropriate changes and/or corrective actions, and conducting follow-up on those recommendations with responsible departments and agencies.

10. Promotes an awareness of safety issues to the University community and reduces the potential for losses resulting from crimes by reviewing and approving presentations and printed resource material about public safety topics to students, faculty, and staff.

11. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of University Safety.

12. Contributes to the overall success of the Office of University Safety by performing all other duties and responsibilities as assigned.

SUPERVISION

The Associate Director of University Safety directly supervises managers, administrative staff, and other staff within the Office of University Safety, as assigned.  

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

 

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4.0 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 5.0 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 4.0 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.

Factor 5: Managerial Responsibility

Level 5.0 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.