1300 Assistant Director, Professional Education Services

POSITION IDENTIFICATION

TITLE Assistant Director, Professional Education Services

CLASSIFICATION NUMBER 1300

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, Professional Education Services

GENERAL FUNCTION

The Assistant Director, Professional Education Services provides professional academic advisement and support to prospective and current students with majors in the College of Education (COE). This position assists the Director, Professional Education Services, in program planning and administration of the Professional Education Services office. This role works closely with the Professional Education Services staff to achieve student success goals throughout advisement, field placement, and teacher certification, as well as assists in planning and coordinating recruitment events, utilizes technology and electronic resources, and connects with representatives from Elementary Education Outreach campuses, community colleges, and other stakeholders to streamline student success.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A bachelor’s degree is required. A master’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: At least three years of full-time professional academic advising, or in a closely related area is required, where knowledge of federal, state, and higher education policies and procedure have been gained. Documented experience working with the majors/programs/pathways in the College of Education and Professional Education Services is preferred. Experience working with at-risk and vulnerable student populations is preferred.

Skills: Strong verbal and written communication skills, problem-solving skills, time management skills and organizational skills are required. A working knowledge of various computer applications and adaptability to learn new technologies is required. The ability to learn and follow complex procedures and detailed policies while working with minimal supervision is required. Effective decision-making skills are required.  The ability to work effectively and collegially with faculty and staff across all areas of campus is required. Extensive knowledge of the University, its academic programs, requirements, and regulations is preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide the essential student service of academic advisement by being knowledgeable of academic policies and procedures unique to Missouri State University that facilitate the advisement process.

2. Ensures the success of the Professional Education Services by assisting the Director in administration as needed.

3. Coordinates new employee selection, orientation, training, and mentorship.

4. Represents the College of Education on various committees and work groups.

5. Serves as the PES liaison with Elementary Education Outreach communication.

6. Coordinates work with recruitment and marketing events.

7. Coordinates participation in the Student Orientation, Advisement and Registration program (SOAR).

8. Updates website, electronic forms, and other documentation to assure current and accurate information distribution. Remains competent and current in computer literacy and adaptability to new software, programs, etc.

9. Ensures continuity in the management and operation of the Professional Education Services by assuming the duties and responsibilities of the Director in his or her absence, when requested.

10.Effectively collaborates with the academic units within COE and across the University to help determine the best student success, practices and procedures.

11. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development conferences, and attending training and/or courses required by the supervisor.

12. Contributes to the overall success of the COE Professional Education Services by performing all other duties and responsibilities as assigned.

SUPERVISION

The Assistant Director, Professional Education Services supervises academic advisors, field placement and compliance specialists, and student workers, particularly in the absence of the Director.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4.0 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 2.0 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 3.0 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2.0 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.