1283 Community Coordinator - efactory
POSITION IDENTIFICATION
TITLE Community Coordinator - efactory
CLASSIFICATION NUMBER 1283
GRADE 43
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR: Director, Community Engagement and Operations
GENERAL FUNCTION: The Community Coordinator coordinates day-to-day operations for efactory incubator/private
office members, coworking members, and clients/guests including meeting space reservation
and usage. The Community Coordinator supports and assists the Director, Community
Engagement and Operations in facilitating the operation of efactory by coordinating
services and providing business development assistance to clients, partners, and stakeholders.
MINIMUM ACCEPTABLE QUALIFICATIONS:
Education: A Bachelor’s degree is required. A Bachelor’s degree in business, communication, or
a related field is preferred. An equivalent combination of years of experience and
education may be considered for substitution of educational requirements.
Experience: At least two years of experience working in a business incubator or entrepreneurship
center, owning a business, working for a business or economic development organization,
or working in marketing is required.
Skills: The ability to independently manage details associated with multiple programs and
projects to track activities and meet deadlines is required. Strong oral and written
communication skills are required. Excellent interpersonal skills are required. Computer
and technology literacy is required.
Effort: Occasionally required to lift and carry materials and equipment weighing up to 25
pounds.
Other: The scope of the position requires evening and occasional weekend work. Occasional
overnight, out-of-town travel is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Facilitates the day-to-day operation of the business incubator/private offices
and coworking, including recruiting members, and assisting in screening potential
clients and making recommendations. Responsible for member onboarding and offboarding
activities.
2. Coordinates, maintains, and reviews tenants’ facility needs to ensure the incubator
is meeting current targeted industry needs.
3. Assists in developing and implementing policies governing the operation of the
facility consistent with the lease and funding contracts, including meeting performance
metrics and goals.
4. Oversees member programs and events including, but not limited to: Member Perks,
Member-Only Events, Mentorship Program, Office Hours Program, etc.
5. Assists in financial management by planning and developing the incubator, coworking
and meeting space budgets.
6. Oversees meeting space and room reservation usage, including daily opening and
closing activities. Responsible for scheduling, communication, room set up/supplies
needed, and cleanliness. Maintains a customer service-oriented attitude. Ensures technology
tools, supplies and equipment are maintained to meet stakeholder needs.
7. Assists with technology and tools for department staff, clients, and members.
8. Contributes to a collegial, team-building work environment, motivating staff and
cultivating productive, collaborative relationships with all constituent groups.
9. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, attending professional development courses,
and attending training and/or courses as directed.
10. Contributes to the overall success of the Division of Community and Global Partnerships
by performing all other duties as assigned.
SUPERVISION: The Community Coordinator is supervised by the Director, Community Engagement and
Operations. The position supervises full-time and part-time staff, graduate assistants
and/or student employees.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2025
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.
Factor 2: Supervisory Responsibility
Level 3.0 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Interactions with Others
Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.
Factor 4: Job Controls and Guidelines
Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.
