POSITION IDENTIFICATION
TITLE Community Coordinator - efactory
CLASSIFICATION NUMBER 1283
GRADE 43
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR: Director, Community Engagement and Operations
GENERAL FUNCTION: The Community Coordinator coordinates day-to-day operations for efactory incubator/private office members, coworking members, and clients/guests including meeting space reservation and usage. The Community Coordinator supports and assists the Director, Community Engagement and Operations in facilitating the operation of efactory by coordinating services and providing business development assistance to clients, partners, and stakeholders.
MINIMUM ACCEPTABLE QUALIFICATIONS:
Education: A Bachelor’s degree is required. A Bachelor’s degree in business, communication, or a related field is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least two years of experience working in a business incubator or entrepreneurship center, owning a business, working for a business or economic development organization, or working in marketing is required.
Skills: The ability to independently manage details associated with multiple programs and projects to track activities and meet deadlines is required. Strong oral and written communication skills are required. Excellent interpersonal skills are required. Computer and technology literacy is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Occasionally required to lift and carry materials and equipment weighing up to 25 pounds.
Other: The scope of the position requires evening and occasional weekend work. Occasional overnight, out-of-town travel is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Facilitates the day-to-day operation of the business incubator/private offices and coworking, including recruiting members, and assisting in screening potential clients and making recommendations. Responsible for member onboarding and offboarding activities.2. Coordinates, maintains, and reviews tenants’ facility needs to ensure the incubator is meeting current targeted industry needs.
3. Assists in developing and implementing policies governing the operation of the facility consistent with the lease and funding contracts, including meeting performance metrics and goals.
4. Oversees member programs and events including, but not limited to: Member Perks, Member-Only Events, Mentorship Program, Office Hours Program, etc.
5. Assists in financial management by planning and developing the incubator, coworking and meeting space budgets.
6. Oversees meeting space and room reservation usage, including daily opening and closing activities. Responsible for scheduling, communication, room set up/supplies needed, and cleanliness. Maintains a customer service-oriented attitude. Ensures technology tools, supplies and equipment are maintained to meet stakeholder needs.
7. Assists with technology and tools for department staff, clients, and members.
8. Contributes to a collegial, team-building work environment, motivating staff and cultivating productive, collaborative relationships with all constituent groups.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed.
10. Contributes to the overall success of the Division of Community and Global Partnerships by performing all other duties as assigned.
SUPERVISION: The Community Coordinator is supervised by the Director, Community Engagement and
Operations. The position supervises full-time and part-time staff, graduate assistants
and/or student employees.
OFFICE OF HUMAN RESOURCES
REVISED FEBRUARY 2023
