POSITION IDENTIFICATION
TITLE Transfer Specialist
CLASSIFICATION NUMBER 1272
GRADE 42
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director, Academic Advising and Transfer Center
MAJOR ADMINISTRATOR Director of Admissions
GENERAL FUNCTION
The Transfer Specialist represents Missouri State University to community college
students, advisors, and administrators. The Transfer Specialist provides guidance
to prospective students planning to transfer to Missouri State, and assists in the
development of transfer pathways to facilitate the transfer process. The Transfer
Specialist serves in other capacities to ensure an effective partnership between two-year
institutions and Missouri State in the delivery of quality services to students.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A master’s degree is required.
Experience: Two or more years of experience in college or university admission, advisement,
and/or other related student service areas is required. Experience working with community
college students, staff, and administrators is preferred.
Skills: Strong interpersonal, verbal, and written communication skills are required.
The ability to utilize computer-based student information systems is required. The
ability to learn and work with complex academic program requirements is required.
Excellent organizational skills and a keen attention to detail and accuracy of data
and information are required.
Effort: This position may require regular travel to community college campuses with
occasional overnight travel. A valid driver’s license is required. Some minor lifting
may be required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Contributes to effective partnerships between Missouri State and community colleges
by effectively representing the University to community colleges, students, advisors,
and administrators.
2. Supports the achievement of enrollment goals by providing guidance to prospective
students, both individually and in group settings, regarding the transfer process.
3. Maintains mastery-level knowledge of Missouri State policies and procedures and
statewide policies related to advisement, admission, and the transfer of credit.
4. Contributes to the development and maintenance of transfer pathways for community
college students through coordination with Missouri State department heads, advisors,
and other academic personnel.
5. Remains current on changes in academic programs and courses at Missouri State that
impact pathways for prospective transfers.
6. Facilitates the connection between prospective transfer students and Missouri State
academic advisors as well as with other student service personnel (e.g., admission,
financial aid, veteran student services).
7. Represents Missouri State, when appropriate, on community college committees or
advisory groups.
8. Coordinates with community colleges and Missouri State personnel in the promotion
of reverse transfer when applicable.
9. Utilizes data (e.g., enrollment trends, retention and graduation rates, participation
in reverse transfer) to assess programs and services for transfer students.
10. Remains competent and current through self-directed professional reading, developing
professional contacts with colleagues, attending professional development courses,
and attending training and/or courses required by the Director, Academic Advising
and Transfer Center.
11. Supports the continued success of the Academic Advising and Transfer Center by
performing all other duties as assigned.
SUPERVISION
The Transfer Specialist is supervised by the Director, Academic Advising and Transfer
Center.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2025
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.
Factor 2: Supervisory Responsibility
Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.
Factor 3: Interactions with Others
Level 3.0 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.
Factor 4: Job Controls and Guidelines
Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.
