1193 Assistant Vice President and Special Assistant for Enrollment Management and Services

POSITION IDENTIFICATION

TITLE Assistant Vice President and Special Assistant for Enrollment Management and Services

CLASSIFICATION NUMBER 1193

GRADE 47

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Associate Vice President for Enrollment Management and Services

MAJOR FUNCTION

The Assistant Vice President and Special Assistant for Enrollment Management and Services, Inclusive Engagement provides support for leadership in the Enrollment Management and Services area, including specific efforts in the development and implementation of the University’s recruitment plan for increasing underrepresented student populations. This position helps coordinate the collaboration of recruitment efforts and other campus initiatives to ensure a positive impact on the enrollment behavior of students from culturally inclusive backgrounds. The Assistant Vice President and Special Assistant for Enrollment Management and Services provides leadership support for the University’s strategic enrollment management initiatives as directed by the Associate Vice President for Enrollment Management and Services.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree is required.

Experience: A demonstrated record of increasingly responsible leadership in upper management positions is required. Three years of administrative or managerial experience in multicultural programs in higher education is preferred.

Skills: Exceptional leadership skills, outstanding interpersonal skills, and superior verbal and written communication skills are required. Familiarity with Missouri State University policies and procedures is preferred. Management skills in the selection and supervision of employees and development are required. Computer literacy is required, including a working knowledge of Microsoft Office and the internet. Strong writing and editing skills are required; a basic knowledge of marketing is required. The ability to solve problems is required.

Other: The scope of the job occasionally requires evening and weekend work. Occasional travel is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Supports the implementation of the University’s inclusive recruitment plan and SEM plan through goals, strategies and tactics developed to help increase the enrollment of under-served students.

2. Engages with internal and external inclusive related organizations and government agencies that support our recruitment strategy and identifies and builds relationships with community-based organizations serving under-served students across all recruitment territories traveled by Enrollment Management and Services and engages in territory analyses to inform inclusive recruitment initiatives.

3. Supports the creative oversight for best practices in marketing to under-served student populations in targeted geographical segments, participates in the development of publications, web pages, and digital communications designed to reach and engage students and their families, and monitors, measures, and performs statistical analysis of data to determine the effectiveness of outreach strategies related to inclusive enrollment goals.

4. Contributes to the achievement of University enrollment and recruitment goals for targeted student populations by representing Missouri State University at college fairs and high school/community college recruitment visits; advising prospective students and their parents regarding application procedures, academic programs, financial aid and scholarships, residence halls, and student organizations and activities; assisting with the development of marketing and recruitment materials; responding to written, phone, email, and in-person inquiries; meeting with visiting students and parents; making formal presentations and planning events, both on and off-campus, for students/families, high school counselors, and community-based organizations.

5. Assists in the development of internal networks to provide an effective means of communicating inclusive initiatives throughout the University, including partnerships with Access Programs, Financial Aid and scholarships, Multicultural Services, Alumni Relations, etc.

6. Coordinates special events, both on and off campus, designed to enhance and promote cultural awareness.

7. Promotes a positive image of the University through participation in community and professional organizations, represents the University at professional meetings and on community committees, and establishes and maintains credible relations with the campus and local communities as well as professional organizations.

8. Represents Enrollment Management and Services through service on various University committees.

9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and conferences, and attending training and/or courses as required by the Associate Vice President for Enrollment Management and Services.

10. Contributes to the overall success of Admissions and Enrollment Management by advising and assisting the Associate Vice President for Enrollment Management and Services in all aspects relating to enrollment management and services and by performing all other essential duties as assigned.

SUPERVISON

The Assistant Vice President and Special Assistant for Enrollment Management and Services does not have active supervisor responsibilities.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 5.0 - 3300 Points: Knowledge of the principles and methods of an administrative, managerial, or professional field such as accounting or auditing, financial management, information technology, business administration, human resources, engineering, law, social sciences, communications, education, or medicine. Knowledge permits employee to supervise projects and/or departments using standard methods to improve administrative and/or line operations. Knowledge also permits employee to plan steps and carry out multi-phase projects requiring problem definition and modified techniques, to coordinate work with others, and to modify methods and procedures to solve a wide variety of problems. Knowledge at this level requires a Bachelor's or Master's degree with substantial related work experience, including up to two years of administrative or supervisory experience. Alternatively, this level may require a professional or clinical degree beyond the Bachelor's degree with moderate related work experience; knowledge requirements include significant levels of related work experience.

Factor 2: Supervisory Responsibility

Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 5.0 - 850 Points: Interactions are highly unstructured and incumbents are often required to resolve difficult and unstructured problems. Interactions are commonly with administrators, cost-center heads, high level committees, or external constituents in order to defend, negotiate, or resolve controversial and/or long-range issues and problems. Interactions occur in situations subject to divergent views, skepticism, resistance, uncooperative attitudes, and conflicting objectives. Interactions often require high levels of interpersonal skill and require the ability to influence, interrogate, or control others through debate, persuasion, or authoritative recognition and require strong analytical and decision-making skills.

Factor 4: Job Controls and Guidelines

Level 4.0 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.

Factor 5: Managerial Responsibility

Level 5.0 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.