1157 Director, Professional Education Services

POSITION IDENTIFICATION

TITLE Director, Professional Education Services

CLASSIFICATION NUMBER 1157

GRADE 47

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Dean, College of Education

GENERAL FUNCTION

The Director, Professional Education Services supervises both advisement as well as field experiences and compliances. For the advisement component of the professional education services office, the director plans, organizes, and oversees quality academic advisement services for students in undergraduate education programs on the Springfield and West Plains campuses (Early Childhood, Elementary, Middle School, Special Education, and Child and Family Development), the Post Baccalaureate Teacher Certification program, and the Master of Arts in Teaching. The Director, Professional Education Services coordinates recruitment and marketing efforts for the College and serves as liaison with Outreach advisement in the Lebanon, West Plains, and Crowder locations. The Director, Professional Education Services collaborates with the Director, Secondary Education on advising issues and shared courses. The Director, Professional Education Services coordinates the PAWS program for students with low grade point averages and COE SOAR programming and works with community college education directors on transfer guides and four year plans. The Director, Professional Education Services develops departmental policies, procedures, and advisement guidelines and prepares long- and short-range goals and objectives. For the field experiences and compliances component of the professional education services office, the director oversees the operations of Educational Field Experiences. This includes oversight of all of the field and student teaching placement processes, compliances and background checks, memorandums of understanding with area schools, and systems of tracking and assessment for teacher education students. The Director works closely with the Teaching Certification Officer in adhering to state certification requirements and regulations.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master's degree is required. Either the Bachelor's degree or the Master's degree must be in a recognized area of Education (e.g., early childhood, elementary, middle school, secondary, special), Education Administration, or Guidance and Counseling.

Experience: At least five years of experience in higher education is required and must include a combination of teaching experience and administrative or academic advising experience. Experience in positions that required knowledge of policies and administrative procedures for higher education is preferred. Experience working in an education program with teacher certification procedures or with elementary education advising is preferred.

Skills: Excellent verbal and written communication skills, interpersonal skills, computer literacy, and organizational and management skills are required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Manages the Professional Education Services office for the College of Education.

2. Supervises academic advisors, field placement personnel, compliance specialist, administrative specialist, student works, and out of area student teaching supervisors.

3. Collaborates with Certification Officer, Secondary Ed Director, COE Dean’s Office, COE Department Heads and COE faculty regarding COE advisement, field experiences, compliances, program changes and processes.

4. Oversees the Professional Education Services database and procedures pertaining to student teaching, certification, and assessment and communicates changes to student teaching and certification requirements and assessment reports associated with those changes to all stakeholders.

5. Oversees the student practicum and student teaching application and placement processes, updates to the Student Teaching Handbook, the University Supervisor-Student Teacher assignment process, and the cooperating teacher assignment process

6. Ensures that quality academic advisement is provided to education students at in a student-oriented environment, provides academic advisement to assigned advisees, develops policies, procedures, and advisement guidelines, and prepares long- and short-term goals and objectives for advisement, recruitment, and marketing.

7. Assures accurate information is provided to students seeking information about education programs or who are unsure of the education program they want to pursue.

8. Oversees the PAWS program for COE students on academic probation or having less than a 2.5 GPA, the peer-mentoring program for struggling COE majors, and the College of Education’s participation in SOAR.

9. Collaborates with the Internship Academy, a yearlong student teaching experience.

10. Serves as liaison with Outreach advisement at the Lebanon, West Plains, and Crowder locations and trains Outreach advisors at those locations.

11. Serves as the subject matter expert for COE academic advising issues with the Director of Secondary Education, COE faculty, Registrar, Admissions, Career Center, etc.

12. Investigates and resolves academic advising and transfer issues for students and communicates with concerned parents following FERPA guidelines.

13. Coordinates marketing and alumni and recruitment events, manages outreach to alumni, and coordinates special projects.

14. Serves as liaison with community college education directors regarding transfer guides and four-year plans and advises transfer students planning to attend MSU within the next two years.

15. Represents COE Professional Education Services and COE on a variety of committees.

16. Maintains records for Transition point one, MEGA Assessments, program changes, and academic standings within the college and distributes MEGA fee waivers.

17. Develops a competent and effective advisement staff by hiring qualified applicants, providing in-service training and workshops, assigning appropriate academic advising responsibilities, and evaluating individual performance.

18. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Dean.

19. Contributes to the overall success of the College of Education by performing other duties and responsibilities as assigned.

SUPERVISION

The Director, Professional Education Services is supervised by the Dean, College of Education and supervises 5 advisors, an administrative assistant, 3 field placement personnel, 1 compliance specialist, graduate assistants, and 5 student workers.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 5.0 - 3300 Points: Knowledge of the principles and methods of an administrative, managerial, or professional field such as accounting or auditing, financial management, information technology, business administration, human resources, engineering, law, social sciences, communications, education, or medicine. Knowledge permits employee to supervise projects and/or departments using standard methods to improve administrative and/or line operations. Knowledge also permits employee to plan steps and carry out multi-phase projects requiring problem definition and modified techniques, to coordinate work with others, and to modify methods and procedures to solve a wide variety of problems. Knowledge at this level requires a Bachelor's or Master's degree with substantial related work experience, including up to two years of administrative or supervisory experience. Alternatively, this level may require a professional or clinical degree beyond the Bachelor's degree with moderate related work experience; knowledge requirements include significant levels of related work experience.

Factor 2: Supervisory Responsibility

Level 5.0 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 5.0 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.