1117 Director of Online Learning & Instructional Technology – West Plains

POSITION IDENTIFICATION

TITLE 1117 Director of Online Learning & Instructional Technology – West Plains

CLASSIFICATION NUMBER 1117

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Vice-Chancellor of Academic Affairs

GENERAL FUNCTION

The Director of Online Learning & Instructional Technology – West Plains supports classes as defined by course pedagogy, assists faculty by responding to questions and concerns, and provides an overall positive experience for participating faculty and students. The Director of Online Learning & Instructional Technology – WP assists faculty in producing materials presented through all learning modalities, works closely with faculty to develop pedagogically-effective methodologies, and supports faculty in course development and design processes. The Director of Online Learning & Instructional Technology – WP investigates educational technologies and works in collaboration with faculty to design, develop, effectively utilize, and evaluate the instructional environment and learning materials in order to meet the teaching and learning needs of faculty. 

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Bachelor’s degree is required. A Master’s degree in education, curriculum and instruction, instructional design, educational technology, or a related discipline is preferred.

Experience: With a Bachelor’s degree, at least three years of instructional design or related experience is required. With a Master’s degree as described above, at least two years of instructional design or related experience is required. Experience working with a course management system and other instructional technology is required. Experience with online teaching and face-to-face instruction in a college environment is preferred. Experience working with both Macintosh and Windows platforms is preferred. 

Skills: Excellent verbal and written communication skills and interpersonal skills are required. Project management and organizational skills are required. Comprehensive technology skills, including learning management systems, streaming video, and the various devices that users may employ, are required. The ability to troubleshoot technology issues is required. Expertise and competencies in instructional design are required. Knowledge of best practices in instructional technologies, online, blended, and face-to-face pedagogy is required. Skill in designing and delivering training programs that focus on instructional technology and practices used in the improvement of instructional effectiveness is required. Specialized computer skills, including competency in the use of the internet and the use of presentation software such as PowerPoint are preferred.

Other: The scope of the position requires some evening and weekend work to oversee the online course program including the introduction of classes and student support activities. The position occasionally requires attendance and participation at evening and weekend activities and workshops.  Occasional travel to workshops, seminars, and professional development and University events is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assists faculty in the development and implementation of online courses including preparing administrative guidelines, recommending policy and procedural changes, and coordinating with academic departments at the University.

2. Works cooperatively with faculty members, the Faculty Senate’s assessment committee and curriculum committee and, if applicable, digital media production staff to coordinate course development, and coordinates activity and facilitates communication to appropriate campus constituencies.

3. Serves as chair of the Vice-Chancellor of Academic Affairs’ Distance Learning committee.

4. Facilitates student access to courses through a variety of venues

5. Responds to student and faculty issues and provides support for program delivery.

6. Works with faculty on the development of courses and ensures course quality through the appropriate blend of pedagogy and technology-based on learning theory and instructional design practices.

7. Provides consultations and serves as a resource to faculty on the design, development, evaluation, and revision of learning outcomes, course modality, high-impact learning practices, Universal Design for Learning (UDL) and accessibility issues, copyright, and effective assessment strategies.

8. Supports faculty use of instructional technologies through training and tutorials, troubleshooting, and providing other support services as needed.

9. Prepares course trend analysis, conducts data analysis, and disseminates information.

10. Works cooperatively with University Communications staff and/or the campus Enrollment Management committee to develop and implement effective recruitment and marketing strategies related to the online course program, including participation in community outreach.

11. As assigned by the Vice-Chancellor of Academic Affairs, works with other units of Missouri State University-West Plains to meet the needs of prospective students and to personally assist enrolled students.

12. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development seminars, and attending training and/or courses as directed by the Vice-Chancellor of Academic Affairs.

13. Supports the overall success of Missouri State University-West Plains by performing all other duties as assigned.

SUPERVISION

The Director of Online Learning & Instructional Technology - WP is supervised by the Vice-Chancellor of Academic Affairs.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3.0 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 4.0 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3.0 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3.0 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.