1111 Academic Advisor I

 

POSITION IDENTIFICATION

TITLE Academic Advisor I

CLASSIFICATION NUMBER 1111

GRADE 42

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, of Advising Center or Designee.

GENERAL FUNCTION

The Academic Advisor provides fundamental academic advising to students in understanding degree requirements, course selection, and university policies. This position proactively orients students regarding admissions, placement testing, registration processes, policies, procedures, resources, and programs, monitors academic progress, conducts routine check-ins, and addresses academic concerns. The Advisor collaborates with retention and recruitment professionals and initiatives to identify at risk-students, and then connects them with appropriate resources, as well as contribute to efforts to attract potential students to the department.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A bachelor’s degree is required, a master’s degree is preferred. 

Experience: Academic advising experience is preferred, where knowledge of federal, state, and higher education policies and procedures has been gained. At least one to two years in higher education or similar related work experience is preferred.

Skills: Excellent oral and written communication skills, interpersonal skills (particularly in working with a diverse student population), organizational and management skills, problem solving skills, organizational skills and attention to detail are required.  Computer literacy is required, experience with database applications is preferred.

Other: The scope of the position minimally requires work in the evenings and on weekends. The position may require travel, including overnight travel.

ESSENTIAL DUTIES AND RESPONSIBILITIE

1. Provides fundamental academic advising services to students within the academic units by being knowledgeable of academic policies and procedures, and assists students in understanding degree requirements, course selection, and university policies.

2. Proactively orients students regarding admissions, placement testing, registration processes, policies, procedures, resources, and programs.

3. Conducts routine check-ins with students to monitor academic progress and address any concerns by reviewing academic records, placement tests, and other standardized test results with students in order to develop course selections consistent with their career choices and degree requirements.

4. Supports retention efforts by identifying at-risk students and connecting them with appropriate resources and teaching the student to develop a semester-by-semester schedule and outline for program study.

5. Maintains accurate records of advising sessions and student interactions, including tracking and documentation of student progress toward degree completion, and utilizing university advising tools and systems for effective record-keeping, as well as assist with collection of necessary data, to review trends that may impact student retention.

6. Participates in student orientation programs that welcome and introduce students to academic resources as well as, contribute to informational sessions for new students on academic expectations.

7. Assist in organizing and participating in recruitment events for prospective students, such as, Student Orientation and Registration (SOAR) Program regarding orientation and registration activities and providing SOAR participants with instructions and pertinent information related to the orientation and matriculation of all new students.

8. Engage in basic professional development opportunities related to academic advising as well as attend training sessions to enhance advising skills, stay informed about university policies and changes in academic programs in addition to attending training and/or courses required by the supervisor.

9. Contributes to the overall success of the Center by performing all other duties and responsibilities as assigned.

SUPERVISION

The Academic Advisor I generally exercises no supervision of others.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2.0 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 1.0 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 3.0 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2.0 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 2.0 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.