POSITION IDENTIFICATION
TITLE Director, Graduate Admissions
CLASSIFICATION NUMBER 1041
GRADE 43
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Associate Provost and Dean of the Graduate College
GENERAL FUNCTION
The Director, Graduate Admissions provides leadership in the utilization of business intelligence, data analytics, and information systems to support the achievement of the University’s graduate enrollment objectives. The Director, Graduate Admissions works in collaboration with internal University offices to identify, correct, and publish graduate records and modality of graduate programs. The Director, Graduate Admissions oversees search services, application processing, and admission decision modules. The Director, Graduate Admissions serves as point of contact for all domestic and foreign graduate admissions related issues. The Director, Graduate Admissions works closely in partnership with International Services unit to discuss, set, and enforce appropriate semester deadlines of foreign graduate applications and immigration related processing. The Director, Graduate Admissions assists the Dean of the Graduate College in developing and implementing plans and initiatives to recruit a diverse student population and administers the graduate admissions policy.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required; a master’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least three years of management and professional experience is required. Experience with integrated information systems and the utilization of data for analysis and assessment purposes is required. A proven track record for making data driven decisions to support the achievement of goals is required.
Skills: Excellent verbal and written communication skills are required. The ability to understand, interpret, and analyze data and make data-based decisions is required. Competency in the use of query tools and software utilized to collect and process data is required. A working knowledge of information systems (e.g., Ellucian’s Banner, PeopleSoft, etc.) utilized by institutions of higher learning is preferred. Excellent customer service skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Some data entry is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Oversees all graduate application systems (GradCAS and specialty CASs), including configuration of GradCAS and ongoing monitoring, integration with SIS.
2. Supervises graduate admissions staff to ensure effective and efficient services.
3. Monitors application recommendations for all graduate programs and encourage optimal time to decision.
4. Supports University student recruitment efforts by understanding the data stored in the student information systems (SIS, such as Admin Banner) database tables and monitors the integrity of the data entered into the database, including resolving issues related to duplicates and other errors related to student records.
5. Communicates with graduate program directors regarding best practices in the development and response to graduate applications.
6. Collaborates with internal University offices to identify, correct, and publish graduate records and modality of graduate programs.
7. Works with International Services administrators to discuss, set, and enforce appropriate foreign graduate application deadlines and processing.
8. Ensures efficacy of admission operations and business practices by developing and maintaining procedure manuals for admission system users and coordinates informational updates with other administrative offices that use the student information system.
9. Ensures that security standards are strictly followed to protect the integrity and confidentiality of data.
10. Provides admissions data to external agencies via survey completion as directed by the Dean.
11. Supports the Graduate College communication plan by working with the Dean and Associate Dean in processing and distribution of admission content and messages to targeted student populations.
12. Supports the Graduate College by serving on various University committees and participating in appropriate state and national professional organizations.
13. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.
14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Dean of the Graduate College.
15. Develops, supervises, and trains Graduate Admissions staff, graduate assistants, and student workers on objectives and tasks related to graduate admissions.
16. Contributes to the success of the Graduate College by advising and assisting the Dean of the Graduate College in all aspects relating to the recruitment and admission of graduate students and by performing all other essential duties as assigned.
SUPERVISION
The Director, Graduate Admissions reports to the Associate Provost and Dean of the Graduate College and supervises full-time and part-time employees and graduate assistants who work in Graduate Admissions.
OFFICE OF HUMAN RESOURCES
REVISED JUNE 2022
